American Express

Tele Growth Manager, GMNS (AIA)

American Express$100K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in account management or related sales roles.
  • Strong consultative selling and relationship management skills.
  • Ability to translate client needs into actionable opportunities.
  • Excellent communication and negotiation skills.
  • Capable of managing multiple priorities in complex environments.

Responsibilities

  • Drive portfolio growth with B2B payment solutions and advertising products.
  • Identify and execute opportunities to enhance client engagement.
  • Lead consultative sales conversations to align services with client priorities.
  • Respond to client growth triggers to accelerate commercial outcomes.
  • Maintain a robust growth opportunities pipeline and execute account plans.
  • Develop tailored value propositions and client strategy.
  • Build trust and develop long-term partnerships using consultative skills.

Benefits

  • Opportunity to work with a renowned financial services company.
  • Access to innovative B2B payment solutions.
  • Chance to engage with a diverse portfolio of merchants.
  • Exposure to consultative sales across multiple industries.
Full Job Description
Job Description

The Tele Growth Manager leverages inside sales skills to retain and grow prioritized merchants. This position is responsible for proactively reaching out to customers to uncover DBV growth opportunities, expand enterprise partnerships and grow spend.

Responsibilities

Business Growth and Opportunity Development
  • Drive portfolio growth through the expansion of B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services.
  • Identify, develop, and execute opportunities that increase client engagement, deliver measurable business value, and support American Express growth objectives.
  • Lead consultative sales conversations that uncover client needs and align American Express capabilities to strategic business priorities.
  • Respond promptly to client and internal growth triggers, leveraging insights to identify opportunities and accelerate commercial outcomes.
  • Secure Payment Decisioning (PD) opportunities when appropriate by effectively positioning American Express solutions and demonstrating client value.
  • Maintain a robust pipeline of growth opportunities and execute account plans that balance client objectives, relationship development, and commercial results.
  • Develop account specific value proposition, identify key steps (strategy and tactics) to meet short and long-term objectives
  • Use consultative selling skills to build trust and develop long-term partnerships
  • Identify key client opportunities and handle client escalations, as needed
  • Navigate the sales cycle with appropriate follow ups to realize new incremental DBV from identified opportunities

Compliance
  • Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements


Qualifications

Required
  • 5+ years of experience in account management, client management, consultative sales, business development, or related commercial roles.
  • Strong consultative selling and relationship management skills with demonstrated success driving business growth.
  • Ability to identify client needs and translate them into actionable business opportunities.
  • Strong communication, negotiation, presentation, and influencing skills.
  • Ability to manage multiple priorities and drive outcomes in a complex environment.

Preferred
  • Experience within payments, fintech, merchant acquiring, commercial payments, or B2B commerce.
  • Knowledge of accounts receivable, accounts payable, working capital, payment automation, or B2B payment solutions.
  • Experience in a cold-calling environment a plus.
  • Experience commercializing value-added products and service
  • Experience collaborating across matrixed organizations.
  • Analytical and financial acumen with the ability to evaluate business opportunities and client performance.
  • Proven ability to build and manage senior-level client relationships.
  • Bachelor's degree preferred.


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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