JP Morgan Chase & Co.

Technology Support III - Mainframe production support / DB2, MVS

JP Morgan Chase & Co.$85K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in IT service troubleshooting and maintenance
  • Experience with IBM zSeries Mainframe environments
  • Knowledge of z/OS, JCL, and TSO/ISPF
  • Proficient in DB2/Adabas and VSAM utilities
  • Familiarity with CONTROLM/CA7/Autosys for scheduling
  • Demonstrated knowledge of applications or infrastructure in large-scale environments
  • Experience in observability and monitoring tools
  • Basic understanding of ITIL processes

Responsibilities

  • Provide comprehensive application or infrastructure service delivery
  • Ensure operational stability and availability of the firm’s systems
  • Monitor production environments for anomalies using standard tools
  • Identify and escalate issues, offering solutions to stakeholders
  • Analyze complex situations to manage incidents, problems, and changes

Benefits

  • Opportunity to work in a dynamic and evolving financial services environment
  • Engagement with large-scale technology applications and infrastructure
  • Access to continuous improvement initiatives and professional development
  • Exposure to advanced observability tools and practices
Full Job Description
JOB DESCRIPTION

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in COMMERCIAL & INVESTMENT BANK - POST TRADE, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

  • Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
  • Supports the day-to-day maintenance of the firm27s systems to ensure operational stability and availability
  • Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
  • Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
  • Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • Experience with an IBM zSeries Mainframe environment.
  • Knowledge of z/OS, JCL, TSO/ISPF
  • Proficient usage and knowledge of DB2/Adabas and VSAM & utilities
  • Knowledge of CONTROLM/CA7/Autosys scheduling and batch delivery
  • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
  • Experience in observability and monitoring tools and techniques
  • Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
  • Basic knowledge of application development and its lifecycle
  • Incident management from triage to root cause resolution.

Preferred qualifications, capabilities, and skills

  • Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organizations that use these services
  • Previous exposure to application support
  • DYL280/SAS/EZYTRIEVE
  • Unix/Linux/Windows Distributed Application Support
  • AWS cloud experience
  • Experience managing projects and migrations


About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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