JP Morgan Chase & Co.

Technology Support III

JP Morgan Chase & Co.$80K — $110K *
Plano, TX 75025In-Person
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Application Support roles.
  • Strong knowledge of Linux and RDBMS on cloud platforms.
  • Experience with batch job monitoring (Control-M/Autosys).
  • Familiarity with application performance monitoring tools like Splunk or Dynatrace.
  • Proficiency in Python or Shell scripting is preferred.

Responsibilities

  • Resolve user and technology issues in the Production environment.
  • Support and maintain Linux/Java RDBMS applications.
  • Monitor and troubleshoot scheduled batch jobs.
  • Coordinate software deployments into Production.
  • Develop and share specialist knowledge with team members.
  • Liaise with development and infrastructure teams for ongoing activities.
  • Manage major production incidents affecting business operations.

Benefits

  • Work in a leading global investment bank with extensive resources.
  • Engage with a complex suite of financial applications.
  • Opportunity to develop specialist knowledge in a competitive field.
  • Collaborate with global teams and partners on innovative solutions.
Full Job Description
Job Description

We are looking for an individual who is well versed with the Application Support functions. This position is for supporting the suite of applications used by our Securities Services division.
This is a complex suite of applications which are closely interlinked and at the core of our company product offering and provides us with a competitive advantage in the market place. Any disruption to service or inaccuracy in these applications will have an adverse impact to our clients, result in reputational damage to JPMorgan and potentially have an adverse financial impact to the organization.

Required Skills
  • On a day to day basis Application Support analyst will be responsible for:
  • The resolution of all user and technology issues on the Production instance.
  • The support and maintenance of the various Linux/Java RDBMS based applications on cloud platform.
  • Monitor and troubleshoot the batch jobs that are scheduled in Control-M/Autosys.
  • Geneos Monitoring - For the application infrastructure & secure file transmissions of the financially sensitive data within the JPMorgan environment and to external clients.
  • Coordination and execution of all software deployments into Production environment.
  • Develop specialist knowledge in relevant systems, sharing that knowledge with team members and global partners
  • Liaising with application development and infrastructure teams targeting on-going development, production activity and release management
  • Ownership of major production incidents, working closely with other technology teams in order to resolve business-impacting issue
  • Pro-actively improving the quality of systems and service, and increase business value
  • Bringing a DevOps mind-set to the entire software development life cycle, building, evolving and operating rapidly-changing resilient systems at scale


Preferred Skills:
  • Experience supporting Linux, AWS and RDBMS based applications.
  • Python/Shell Scripting
  • RDBMS - Oracle/MS-SQL
  • Application Performance monitoring tools : Splunk/AppDynamic/Dynatrace/Grafana/Datadog
  • Schedulers - Control-M / Autosys
    Monitoring - Geneos or similar tool


About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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