Technology Quality Assurance Manager

Latham & Watkins LLP

$175K — $190K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in Information Systems, Computer Science, Accounting, Engineering, Management, or related field
  • Technical certifications in a related area preferred
  • Minimum of 8 years managing QA projects
  • At least 5 years managing and mentoring QA team members
  • Practical problem-solving and troubleshooting skills

Responsibilities

  • Manage a team of QA Analysts, providing guidance and support
  • Develop and maintain testing standards for project design
  • Oversee execution of test suites and schedules, tracking issues
  • Collaborate with Project and Program Managers to identify requirements
  • Implement automated testing strategies within CI/CD pipelines
  • Protect and manage confidential information

Benefits

  • Healthcare, life and disability insurance
  • Generous 401k plan
  • At least 11 paid holidays and 23 days of PTO in the first year
  • Comprehensive well-being programs
  • Professional development opportunities
  • Employee discounts
  • Access to affinity groups and networks
Full Job Description
About the Role

The Technology Quality Assurance Manager is an integral part of Latham’s Technology & Information Services team and will be responsible for collaborating closely with the Manager of Technology – Project Management Services to manage the Quality Assurance (QA) team and ensure comprehensive lifecycle quality assurance testing for programs and projects across various technology domains, while developing and implementing a Quality Management System tailored and aligned with the Technology & Information Services development lifecycle. This role will be located in our Global Services Office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

  • Managing a team of Quality Assurance Analysts through a disciplined process, providing guidance, training, and support to ensure the timely completion of business objectives, ensuring thorough application testing coverage and identifying issues before product releases
  • Developing and maintaining quality assurance and testing standards to help ensure project design objectives are fully incorporated in the delivered solution; ensuring a bug/issue reporting format is maintained and clearly communicated to all stakeholders
  • Overseeing the execution of test suites/cases, managing testing schedules, and ensuring that issues are identified, tracked, resolved, and documented to meet changing Technology & Information Services needs; working with Technology Managers, Supervisors, Project Managers, and Developers to validate that products meet specifications
  • Interfacing with Project Managers, Program Managers, and Developers to accurately identify application requirements and user experience targets
  • Implementing automated testing strategies and tools integrated into the continuous deployment (CI/CD) pipeline, ensuring that code is automatically tested at every stage of development
  • Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Wed love to hear from you if you:

  • Possess practical problem-solving skills and solid troubleshooting skills
  • Demonstrate a strong ability to perceive and analyze problems and develop alternative strategies to solve them
  • Display the ability to distill and clearly articulate complex concepts to all levels of the organization and to adapt presentation and message to specific audiences

And have:

  • A bachelors degree or an equivalent in Information Systems, Computer Science, Accounting, Engineering, Management, or a related field
  • Technical certifications in a related area, preferably
  • A minimum of eight (8) years of experience managing QA projects in related areas
  • A minimum of five (5) years of experience managing QA team members and mentoring
Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:

  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional development programs
  • Employee discounts
  • Affinity groups, networks, and coalitions for lawyers and staff

Pay RangeUSD $175,000.00 - USD $190,000.00 /Yr.

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