Citigroup, Inc

Technology Product Owner

Citigroup, Inc • $98K — $148K *
Jersey City, NJ 07305In-Person
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience in technology product management
  • Proven skills in gathering and articulating business requirements clearly and effectively
  • Experience in managing and prioritizing a product backlog within agile frameworks
  • Strong stakeholder engagement abilities across diverse functions and seniority levels
  • Competence in data analysis for informed decision-making
  • Proficient in collaborating with engineering teams to address implementation challenges

Responsibilities

  • Act as a liaison, translating complex business needs into structured requirements
  • Own and prioritize the product backlog aligning with strategic goals
  • Engage various stakeholders to understand processes and drive consensus
  • Define and refine user stories to guide development teams
  • Analyze business challenges and facilitate actionable solutions with tech teams
  • Implement continuous improvements to streamline operations

Benefits

  • Flexible working arrangement with a hybrid schedule
  • Ownership of product backlog with impact on global technology solutions
  • Collaborative opportunities across Citi's global network
  • Access to continuous learning and development resources
  • Recognition of contributions in a performance-driven environment
  • Comprehensive benefits aligning with employee wellbeing
Full Job Description
Role Overview

Citi is looking for a Technology Product Owner to bridge the gap between business strategy and technology delivery, playing a central role in shaping how data-driven insights translate into meaningful product outcomes. Sitting within Citi's Technology team, this role connects business stakeholders with engineering teams to define, prioritize, and deliver solutions that drive continuous improvement and smarter planning. If you are skilled at turning complex business problems into clear, actionable requirements, this is an opportunity to make a tangible impact at a global scale.

Key Responsibilities
  • Requirements & Documentation: Act as the primary liaison between business users and technology teams, translating complex business needs into clear, structured requirements, user stories, and process documentation.
  • Backlog Ownership: Own and maintain the product backlog, ensuring priorities reflect business value and align with the strategic roadmap.
  • Stakeholder Management: Engage stakeholders across varying seniority levels to understand end-to-end business processes, secure cross-functional alignment, and drive consensus on proposed solutions.
  • Agile Delivery: Define and refine epics and user stories to guide development teams, ensuring each iteration delivers measurable value.
  • Problem Resolution: Analyze complex business and data challenges, breaking them down into actionable solutions in collaboration with engineering teams to remove delivery blockers.
  • Continuous Improvement: Identify and implement process improvements that simplify operations and enhance the efficiency of technology delivery.


Required Qualifications & Skills
  • 5+ years of relevant experience
  • Demonstrated ability to gather, document, and communicate business requirements as user stories, process documents, and presentations in a clear and structured way.
  • Experience managing and prioritizing a product backlog in an agile delivery environment.
  • Ability to engage and influence stakeholders across different functions and levels of seniority, facilitating alignment and driving decisions.
  • Competence in data analysis to support problem-solving and inform business planning decisions.
  • Experience collaborating directly with engineering or technology teams to define requirements and resolve implementation challenges.
  • Strong written and verbal communication skills, with the ability to translate technical concepts into language accessible to non-technical audiences.


Beneficial Skills & Qualifications
  • Familiarity with strategic roadmap planning and aligning tactical delivery to longer-term organizational goals.
  • Exposure to automation initiatives and experience facilitating cross-functional adoption of technology-driven process changes.


What We Offer

At Citi, you will work at the intersection of business strategy and technology, contributing to solutions that have a real impact on how a leading global institution operates. This is a role with genuine ownership, collaborative reach, and clear opportunities to grow your career.
  • Flexible Working: A hybrid working arrangement with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration.
  • Product Ownership: Ownership of a product backlog and the opportunity to champion simplified, high-impact solutions across a global technology organization.
  • Global Reach: Cross-functional collaboration with stakeholders and engineering teams across Citi's global network, broadening your professional reach and impact.
  • Continuous Learning: Access to learning and development resources that support both your technical knowledge and career progression.
  • Recognition & Impact: A performance-driven environment where your contributions to process improvement and delivery quality are recognized and valued.
  • Comprehensive Benefits: Competitive financial wellbeing benefits and localized support reflective of Citi's commitment to the long-term wellbeing of its people.


Job Family Group:
Technology

Job Family:
Business Analysis / Client Services

Time Type:
Full time

Primary Location:
Jersey City New Jersey United States

Primary Location Full Time Salary Range:
$98,960.00 - $148,440.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Sept 29, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

Work You’ll Do

At Citigroup, Inc, you will engage in exciting work that matters. Join our team to help innovate and drive transformation in the banking industry. With Citigroup, you can lead initiatives that redefine how banking works and how financial services can empower people globally.

Innovate and Lead

Citigroup, Inc is at the forefront of financial innovation and leadership. By joining our team, you will work alongside top professionals to develop solutions that enhance customer experiences and operational efficiency. Our commitment to innovation is fundamental, and we encourage our team to push boundaries and think outside the box.

Grow Your Career

Citigroup, Inc is not just a company; it's a place where you can grow both professionally and personally. We offer robust career paths and professional development opportunities that help you reach your potential. With diverse career tracks and the support of leadership, your growth at Citigroup is limitless.

Diversity and Inclusion

We believe our strength comes from the diversity of our team. Citigroup, Inc is dedicated to fostering an inclusive workplace where everyone can contribute their best work. Through diversity training and a culture that embraces differences, we create a welcoming environment for all employees.

Benefits and Culture

Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

Internship and Employment Opportunities

Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

Networking and Professional Development

At Citigroup, Inc, networking and continuous learning are part of our DNA. We provide platforms for employees to connect with industry leaders and peers, enhancing their skills and opening up new career opportunities. Our leadership programs and professional development initiatives ensure that you are always ahead of the curve.

Join Our Team

Explore the numerous positions available at Citigroup, Inc that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to make an impact.

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Citigroup, Inc is where your ambition meets opportunity. Join us and transform your career while making a global impact.
Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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