Allata is seeking a Director to lead the delivery of critical projects and programs within the AI & Technology Service Line. You will ensure high-quality, on-time delivery, strong financial control, and an outstanding client experience while acting as the delivery escalation point. Collaborating closely with Sales Executives and Client Partners, you will develop talent, optimize delivery models at scale, and drive measurable outcomes.
Role & Responsibilities:- Plan and estimate projects; define methods and lead operational execution across the portfolio.
- Manage client relationships and expectations; act as escalation point for delivery issues.
- Oversee project financials: budgeting, forecasting, and performance analysis.
- Develop and manage Service Line teams (onboarding, feedback, growth, performance).
- Partner with Sales Executives/Client Partners to align offerings, support sales, and ensure client satisfaction.
Hard Skills - Must have:- Experience leading client delivery teams, building successful client relationships, growing new client opportunities, and delivering on promises.
- Proven ability to manage and enhance quality and margin within client accounts.
- Skilled in breaking down complex business problems and guiding a team to resolve them.
- Proficiency in working with agile delivery models.
- Deep familiarity with Cloud Native environments in at least one of the major hyper-scalers (AWS, Azure, GCP).
- Strategic mastery of modern software development patterns and tools, including experience with containers, serverless, and integration frameworks (eventing, messaging, streaming, Azure Service Bus).
- Strong experience in machine learning and artificial intelligence, including the design and application of Generative AI, Retrieval Augmented Generation (RAG), and related frameworks.
- Proven practice in DevOps and Infrastructure as Code within the Microsoft ecosystem (Azure DevOps, GitHub Actions, Bicep/Terraform).
- Comprehensive knowledge of the digital product management lifecycle, from conception to operation and continuous evolution.
Soft Skills / Business Specific Skills:- Ability to effectively communicate and collaborate with internal and external teams.
- Proven track record operating in global and virtual environments, working remotely with colleagues across different geographies and cultures.
- Ability to influence clients and teams to the preferred outcome.
- Self-starter skilled in developing structure in ambiguous environments.
- Strategic thinking and problem-solving skills.
- Aptitude for developing company processes, recruit new talent, and develop new strategic business service offerings.
- Willingness to perform multiple roles in a fast-moving, customer-oriented environment.
