Job Title: TECHNO FUNCTIONAL CONSULTANT L1
City: Irving
State/Province: Texas
Posting Start Date: 6/15/26
Job Description:
Job Description- Experience with Linux and Windows server environments
- Should have knowledge about OS Compliance tools and its setup.
- Strong knowledge of automation and orchestration frameworks, particularly Ansible.
- Knowledge in database technologies and virtualization concepts.
- Proficiency in ITSM processes, Incident Management, Event Management and Change Management.
- Experience with ServiceNow ITSM, including incident management workflows.
- Analyse incident trends, patterns, and root causes across monitoring sources.
- Identify and prioritize the highest-impact incident reduction opportunities.
- Evaluate monitoring source configurations across all technology domains to identify sources contributing to low-value or redundant incidents
- Analyse change data across the enterprise to identify opportunities for adoption of Standard Change.
- Conduct extensive data analysis on the drivers of incident volume across observability tools and all technology domains.
- Knowledge of modern event management platforms such as Netcool and BigPanda
- Experience with data visualization and reporting tools (e.g., using Tableau)
- Provides leadership-level insights into service performance.
- Drives continual service improvement (CSI) initiatives.
Mandatory Skills: Linux Admin.
Experience: 5-8 Years.
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
