Super Micro Computer, Inc

Technical Writer

Super Micro Computer, Inc$107K — $117K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA in English or Technical Writing
  • Extensive experience with MadCap Flare
  • Familiarity with Adobe InDesign and Illustrator preferred
  • Minimum of 5+ years writing technical documentation for computer hardware
  • Strong attention to detail and time management skills
  • Proficient verbal communication skills
  • Ability to understand complex technical products and write clearly for diverse audiences

Responsibilities

  • Provide technical writing and editing support for motherboard documentation
  • Organize and edit technical articles, training materials, and presentations
  • Collaborate with technical and non-technical personnel to define documentation guidelines
  • Be self-motivated and manage independent or team projects effectively
  • Review user requirements to ensure clarity and validity of documentation
  • Perform substantive editing for document organization and quality
  • Develop and ensure adherence to style guides and templates

Benefits

  • Comprehensive benefits package
  • Potential participation in bonus programs
  • Possible equity award programs
Full Job Description
Job Req ID: 29074

Job Summary:

We are seeking an experienced Technical Writer to join our talented hardware department. The ideal candidate will work with engineers and technical writers to compose and revise user manuals for computer hardware, quick reference guides, software manuals and other documentation as assigned. The ideal candidate must be able to constantly develop product expertise, further analyze and synthesize technical information for maximum usefulness to enable the end users to get the full value from our products and services in a timely manner.

Essential Duties and Responsibilities:

  • Provide technical writing and editing support in the development of product documentation for our motherboards
  • Collect, organize, and edit information for technical articles, editorials, training materials, presentations, proposals, web pages, special reports or other related technically oriented customer deliverables and documents
  • Work with all levels of management, technical personnel, authors, salespeople, partners, customers, and subject matter experts across various locations to define documentation content, guidelines, specifications, and development schedules; able to communicate with technical and non-technical personnel at various levels in the organization; able to communicate technical information in a clear and concise manner
  • Must be self-motivated, work independently or as part of a team, able to learn quickly, meet deadlines and demonstrate problem solving skills
  • Review and analyze the data and user requirements to ensure that documentation is clear, concise, and valid
  • Perform substantive editing that ensures document organization and quality
  • Ensure documents follow the appropriate style guide and may develop documentation, templates, and style guides
  • Confirm the adequacy of material submitted for publication or final product quality
  • Expert understanding of graphics, multimedia, database programs, desktop productivity and visualization tools, web, and MS Project


Qualifications:

  • BA in English or Technical Writing
  • Requires extensive experience with MadCap Flare
  • Familiarity with Adobe InDesign and Illustrator preferred
  • Minimum of 5+ years of experience writing technical documentation, release notes, and other technical materials for computer hardware and memory-based products and solutions
  • Strong attention to detail, time management, organizational and project management skills, and ability to manage multiple projects to meet tight deadlines
  • Strong verbal communication skills
  • Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
  • Ability to work under pressure and handle multiple projects and responsibilities concurrently


Salary Range

$107,000 - $117,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

About Super Micro Computer, Inc

Super Micro Computer, Inc. designs, develops, manufactures, and sells server solutions based on modular and open architecture. The company offers a range of server, storage, and networking solutions, as well as application-optimized software. Super Micro Computer's products are used in data centers, cloud computing, enterprise IT, big data, high performance computing, and embedded systems. The company was founded in 1993 and is headquartered in San Jose, California.
Learn more about Super Micro Computer, Inc
Size
4,155 employees
Market Cap
$4.3 billion
Industry
Net Income
$88.5 million
5 Year Trend
+15.9%
Revenue
$3.2 billion
NASDAQ

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