Cummins

Technical Trainer Instructor - Senior

Cummins$90K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of technical training experience
  • Strong aptitude for conveying complex information clearly
  • Familiarity with learning management systems and training methodologies
  • Experience in the service industry, specifically with HMLD products
  • Ability to adapt training to diverse audiences and skill levels

Responsibilities

  • Forecast training demand to align skills with business needs
  • Deliver engaging technical training to enhance technician proficiency
  • Develop and update training content based on latest product knowledge
  • Measure and analyze training effectiveness to drive improvements
  • Identify training gaps and recommend enhancements
  • Maintain accurate training records for compliance and readiness
  • Provide ongoing support to reinforce training and elevate service quality

Benefits

  • In-person training opportunities with diverse technician groups
  • Exposure to the latest products and technologies
  • Opportunity to drive continuous improvement in service delivery
  • Supportive environment to develop facilitation and technical skills
  • Engage with cross-functional partners to enhance training effectiveness
Full Job Description
Job Description

We are looking for a talented Technical Trainer Instructor - Senior to join our team specializing in Service in Kearny, NJ.

In this role, you will make an impact in the following ways:
  • Accurately forecast training demand to ensure the organization has the right skills at the right time, aligning training plans directly to business and service capability needs.
  • Deliver high-quality technical training that strengthens technician and service personnel proficiency in products, systems, policies, and diagnostic tools.
  • Develop deep subject-matter expertise through train-the-trainer sessions and keep all training content current, relevant, and aligned with the latest product updates.
  • Measure training effectiveness by analyzing participant feedback and field performance to drive improvements in both content and delivery.
  • Advance continuous improvement efforts by identifying training gaps, recommending enhancements, and adopting new learning methods or technologies.
  • Maintain accurate training records to track technician capability, report progress, and support compliance and readiness metrics.
  • Customize and adapt training programs to meet diverse learner needs, regional requirements, and evolving product or service demands.
  • Provide ongoing technical support to reinforce learning, ensure proper field application, and elevate overall service quality and customer satisfaction.


Responsibilities

To be successful in this role you will need the following:
  • Act with urgency and enthusiasm, taking on new training needs, shifting priorities, and tough challenges with high energy and a proactive mindset.
  • Communicate effectively across audiences by adjusting tone, depth, and format-ensuring technicians, leaders, and cross-functional partners clearly understand training content, expectations, and outcomes.
  • Drive measurable results by consistently delivering training that improves technician capability, service quality, and field performance, even under pressure.
  • Provide a compelling vision for learning, helping learners understand the "why" behind training and motivating them to apply new skills confidently on the job.
  • Ensure strong accountability, holding yourself and learners responsible for preparation, participation, completion, and application of training.
  • Build trust through authenticity, demonstrating honesty, reliability, and technical credibility so learners feel supported, respected, and confident in your guidance.
  • Navigate organizational complexity, understanding policies, systems, and stakeholder priorities to coordinate training needs smoothly across teams or locations.
  • Plan and align training priorities by forecasting needs, organizing schedules, and ensuring training aligns with broader service capability and business goals.
  • Commit to self-development, continuously building your technical knowledge, facilitation skills, and understanding of new tools, technologies, and learning methods.
  • Adapt to different situations and learners, flexing your delivery style in real time-whether the group needs more hands-on practice, simplified explanations, or deeper technical discussion.
  • Deliver engaging, effective training that adjusts to group and individual needs, ensuring learners gain skills they can immediately apply in the field.


Education, Licenses, Certifications:
  • College, university or equivalent technical experience required.
  • This position may require licensing for compliance with export controls or sanctions regulations.

Experience:
  • Intermediate level of relevant work experience required, including experience in service.


Qualifications

Additional Information:
  • This position will provide in-person training on HMLD products to a variety of service technicians.
  • The student base will be comprised of CSSNA Technicians, Dealer Technicians, Customer Technicians and end user technicians.


Compensation:

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.

About Cummins

Cummins Power Generation is a world leader in the design and manufacture of power generation equipment, including PowerCommand standby and prime power systems. They also provide single-source warranty, planned maintenance, and round-the-clock emergency service 24 hours a day, seven days a week including back-up power rental through their network of distributors. Part of the world-wide power systems business which has annual sales of more than $1.2 billion, Cummins Power Generation's strength comes from being a division of Cummins Inc. Cummins Power Generation has unique expertise in that all aspects of generator set design, manufacture and service have been brought together in one company. All the major components - the engine, alternator and control systems - are manufactured by divisions of Cummins. This integral approach means each element of a generating set is matched to work in harmony from the start. Providing what the customer wants is at the core of Cummins' manufacturing philosophy. For generating set customers this means a choice of mobile, stationary, open or sound attenuated versions is available for all models.

Cummins Careers

Join the dynamic world of Cummins, a global leader in power solutions, where innovation and leadership drive our mission to power a more prosperous world. At Cummins, we offer unparalleled job opportunities in engineering, technology, and business management, making it an ideal place for professionals seeking meaningful and impactful careers. Work You’ll Do At Cummins, you’ll be part of a team that values diversity and is committed to creating inclusive growth opportunities for all employees. Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in your potential and encourage every team member to reach their personal and professional goals. Join our industry-leading team to help develop groundbreaking solutions and technologies that impact markets and communities across the globe. Your work at Cummins will not only contribute to global innovation but also ensure sustainable practices that benefit future generations. Professional Growth and Development Cummins is dedicated to the professional growth of its employees. We offer a variety of leadership and diversity training programs designed to enhance your skills and advance your career. From hands-on internships for emerging talents to leadership programs for seasoned professionals, Cummins provides resources and global opportunities to learn, thrive, and lead in your respective field. Innovative Work Environment Our commitment to innovation is at the core of what we do. At Cummins, you will collaborate with skilled colleagues who are eager to share knowledge and ideas. We foster an environment where creative thinking and proactive leadership are encouraged, driving us forward in the areas of clean energy and environmental sustainability. Benefits and Culture Cummins employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. Among these are comprehensive health care options, competitive retirement plans, and flexible work arrangements. Our supportive culture champions community involvement and a work-life balance that accommodates the diverse needs of our team members. Join Our Team Explore the numerous job opportunities at Cummins where your skills and interests can be matched with the right position, helping you to excel. We are continuously hiring and looking for ambitious, curious, and innovative individuals ready to make a significant impact. Stay Connected Keep up to date with the latest at Cummins by following our careers blog. Gain insights from insiders, learn about our employment practices, and discover how our team is leading the charge in global power solutions. Job Alert Emails Customize your experience by subscribing to Cummins job alerts. Receive updates on new postings, company news, and insider tips directly tailored to your career interests. See what exciting and rewarding opportunities await at Cummins. At Cummins, your career is just beginning. Join us, and power your potential on a global stage.
Learn more about Cummins
Size
59,900 employees
Market Cap
$34.3 billion
Industry
Net Income
$1.7 billion
Founded
1919
5 Year Trend
+6.5%
Revenue
$19.8 billion
NASDAQ

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