AGCO Corporation

Technical Support Field Manager, NA East

AGCO Corporation$80K — $110K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Hold a Degree/Certification in Vocational Ag, Trade, Technology, Agricultural Sciences, Engineering, or equivalent discipline.
  • Possess 5+ years of experience in diagnosing and repairing agricultural or heavy construction equipment.
  • Thorough knowledge of applied hydraulics, engines, drivetrains, electrical systems, and air conditioning systems.
  • Demonstrate strong problem-solving and troubleshooting abilities alongside excellent communication skills.
  • Ability to work independently and effectively interact with customers.

Responsibilities

  • Make frequent visits to dealers for on-site investigations of technical issues.
  • Provide technical advice and guidance to dealers and team members.
  • Conduct inspections and analysis of failed parts and report findings.
  • Identify and report emerging product reliability issues.
  • Support dealers with technical problem investigations and solution implementation.

Benefits

  • Health care and wellness plans.
  • Flexible and virtual work options available.
  • 401(k) Savings Plan with company match.
  • Paid holidays and time off.
  • Reimbursement for continuing education.
Full Job Description
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

The role of this individual carries an understanding of agricultural equipment; is intimately familiar with how the equipment is operated; and has a strong appreciation of the customer's needs and expectations.

The Technical Support Field Manager will be the eyes and ears in the field whose primary function is to identify, investigate and report on product quality and emerging product reliability issues. This will include being the in-field technical representative focused on assisting dealers with product issue resolution.

This position will have frequent and significant interaction with dealer service managers and technicians. The objective is to positively impact product reliability, customer satisfaction, quality, market share and, ultimately, profitability.

Your Impact
  • Makes frequent, often short notice visits to dealers within assigned area. Acts as the "eyes and ears" of Technical Services & Support when required. Travels onsite for investigation or assistance into technical issues
  • Provides technical advice and guidance to team members as well as dealers. Assists/coaches/guides dealers on technical problem investigation as well as solution implementation. Identifies emerging issues and investigates to understand product reliability problems. Reports on product reliability concerns. These reports will include dealer/customer input, observations, recommendations provided to the dealer/customer, plus data readings, photos, and video.
  • Conducts first-level inspection, analysis and reporting of failed parts. Works closely with the area Field Team as well as Technical Support. Provides Custom Harvester Combine Support assignments through grain harvest season.
  • Provide Expert On-Site Technical Support: Make frequent, often short-notice, visits to dealers within an assigned area to investigate and assist with technical issues. Act as the "eyes and ears" for Technical Services & Support in the field.
  • Deliver Technical Guidance & Coaching, Identify & Report Product Reliability Issues, Collaborate & Support Field Operations.


Your Experience and Qualifications, Travel and Documentation,
  • Education & Certifications: Hold a Degree/Certification in Vocational Ag, Trade, Technology, Agricultural Sciences, Engineering, or an equivalent discipline. Additional certifications (e.g., ASE, ASAE) are highly desirable.
  • Experienced Equipment Technician: Possess 5+ years of experience diagnosing and repairing automotive, agricultural, heavy construction equipment, or related machinery.
  • Technical Expertise: Thoroughly familiar with applied hydraulics, engines, drivetrains, electrical systems, electronics, and air conditioning systems.
  • Problem-Solving & Communication: Demonstrate excellent technical skills, including strong problem-solving and troubleshooting abilities, along with excellent verbal and written communication
  • Independent & Customer-Focused: Reliable and able to work independently, with proven experience in heavy equipment (farm or industrial), dealership dynamics, and direct customer interaction. Must have the ability and willingness to travel.


Your Benefits

Benefits include health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays, and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more...

Your Workplace

You will work in USA Remotely.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.

Join us as we bring agriculture into the future and apply now!

About AGCO Corporation

AGCO Corporation (AGCO) is a manufacturer and distributor of agricultural equipment and related replacement parts globally. The Company sells a range of agricultural equipment, including tractors, combines, self-propelled sprayers, hay tools, forage equipment and implements. It also manufactures and distributes grain storage and handling equipment systems, as well as protein production systems. Its products are recognized in the agricultural equipment industry and are marketed under a range of brands, including Challenger, Fendt, Massey Ferguson and Valtra. The Company distributes its products through a combination of approximately 3,100 independent dealers and distributors in more than 140 countries. In September 2013, Grain Systems, Inc. (GSI), a global brand of the Company announced that it has purchased Johnson System Inc. (JSI), manufacturer of catwalks, towers and support structures based in Marshall, Michigan.

AGCO Corporation Careers

There has never been a more exciting time to explore job opportunities at AGCO Corporation, a global leader in the design, manufacture, and distribution of agricultural equipment. As part of our diverse team, you will contribute to a company known for its commitment to innovation, leadership, and sustainable growth. Work You’ll Do Join AGCO Corporation’s industry-leading team to help revolutionize agriculture with advanced farming technologies. At AGCO, you will be part of a culture that values diversity, professional growth, and community impact. Transform the industry with your unique skills, working alongside the brightest minds in our field. AGCO stands at the forefront of agricultural innovation, integrating cutting-edge technology into machinery and farm solutions that feed the world. Lead with us from a unique position in the marketplace, where technology meets practical application, driving digital innovation in agriculture. Work with a global team of professionals dedicated to redefining the future of farming through high-impact projects and sustainable practices. Collaborate with over 20,000 dedicated employees worldwide, harnessing the power of smart technology and innovative practices to achieve excellence in everything we do. Introducing the AGCO Growth and Leadership Initiative We are building a market-leading team to drive our vision forward, focusing on sustainability and efficiency. AGCO Corporation offers unparalleled career advancement opportunities, supported by comprehensive training and development programs designed to empower employees. Do Innovative Work Be part of a team that’s at the intersection of technology, sustainability, and agricultural efficiency. Deliver solutions that make a real difference in the global food supply chain. Engage in Innovative Work Deliver targeted solutions that enhance farm productivity and profitability through a depth and breadth of knowledge and innovation that’s second to none. Be Part of a Great Team Join a company that values teamwork, leadership, and a forward-thinking mindset. Work on a wide range of projects utilizing cutting-edge technology and contribute to solutions that help shape the future of agriculture. Future-Proof Your Career Advance your career with AGCO Corporation, where your ambition meets our commitment to professional development. Enjoy near-limitless job opportunities with unmatched training, certification support, and leadership development programs. Explore Discover how AGCO is leading the way towards more efficient farm systems with smart technology and innovative equipment solutions. The AGCO Advantage Our combined expertise in agriculture and technology enables us to lead the way in creating more efficient and sustainable farming practices. Clients and partners worldwide look to AGCO for strategies and solutions that drive growth and innovation in the agricultural sector. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore a range of positions from internships to full-time roles across various departments. SEARCH AGCO JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at AGCO Corporation.
Learn more about AGCO Corporation
Size
23,300 employees
Market Cap
$10 billion
Industry
Net Income
$427.1 million
Founded
1990
5 Year Trend
+8.5%
Revenue
$9.1 billion
NASDAQ

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