Siemens

Technical Support Engineer

Siemens$70K — $95K *
Energy & Utilities
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science degree in Engineering or Technology, or 8 years of experience with SGT-A05 gas turbine engine
  • Strong problem-solving skills to resolve complex technical issues
  • Effective communication skills for presenting technical information plainly
  • Familiarity with rotating equipment and gas turbine engines
  • Willingness to travel up to 50% of the time
  • U.S. work authorization without employer sponsorship required

Responsibilities

  • Provide daily technical support to customers in Siemens Energy's repair network
  • Instruct SGT-A05 Engine Familiarization training sessions
  • Coordinate creation and distribution of service bulletins for SGT-A05 engine
  • Assist with field service evaluations and incident investigations
  • Review technical requirements related to fuel, emissions, and performance
  • Support presentations regarding the latest technical bulletins at conferences

Benefits

  • Career growth and development opportunities in a supportive culture
  • Company-paid health and wellness benefits
  • Paid time off and holidays
  • 401(k) plan with company match
  • Family-building benefits and parental leave
Full Job Description
A Snapshot of Your Day

The Technical Service Engineer will support the Customer Technical Support Team who coordinate with the design team, project engineering team, failure analysis team, 3rd party packagers, operators, and the Siemens regional teams to support the SGT-A05, Small Engine Business. The primary focus of this position is providing the interface with the repair and service centers for the SGT-A05 and assist with any technical questions that they submit. Additionally, this position will be responsible to instruct the SGT-A05 Engine Familiarization Training sessions that are held quarterly with both customers and internal Siemens-Energy personnel. This position will also help coordinate the creation and distribution of service bulletins to the fleet of engine operators, packagers, and service providers. This business reports through the AGT product line for Services!

How You'll Make an Impact
  • Provide daily technical support to customers in the Siemens Energy repair and service network
  • Instruct the SGT-A05 Engine Familiarization Classes
  • Coordinate the creation and distribution of new service bulletins for the SGT-A05 engine
  • Assist with field service evaluations
  • Support incident investigations on engines/hardware
  • Review technical requirements (fuel, emissions, performance, etc.)
  • Assist with presentations regarding the latest bulletins during engine conferences held sporadically
What You Bring
  • Bachelor of Science degree in Engineering or Technology or at least 8 years of directly relatable experience with the SGT-A05 gas turbine engine
  • Ability to resolve complex, technical problems and implement corrective actions
  • Ability to present complicated technical topics in an easy-to-understand way during training and conference presentations
  • Prior experience with rotating equipment and gas turbine engines
  • Ability to travel for up to 50% of the time, with an average of 25% of the time
  • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards
  • Career growth and development opportunities; supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave

Equal Employment Opportunity Statement

Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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About Siemens

Siemens AG is a German multinational conglomerate company headquartered in Munich and the largest industrial manufacturing company in Europe with branch offices abroad. The principal divisions of the company are Industry, Energy, Healthcare, and Infrastructure & Cities, which represent the main activities of the company. The company is a prominent maker of medical diagnostics equipment and its medical health-care division, which generates about 12 percent of the company's total sales, is its second-most profitable unit, after the industrial automation division. The company is a component of the Euro Stoxx 50 stock market index. Siemens and its subsidiaries employ approximately 385,000 people worldwide and reported global revenue of around €87 billion in 2019 according to its earnings release.
Learn more about Siemens
Size
305,000 employees
Industry
Founded
1847
NASDAQ

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