You will:- Collaborate with clients and the rest of the Global Services team to understand client
- goals, define an approach and work within the LiveRamp product environment to deliver
- results.
- Work closely with our largest clients across the LiveRamp suite of products to deliver custom solutions supported by world class services.
- Advise clients on the best possible solution even if it is not what the client initially thought they wanted.
- Apply an analytical approach to problem-solving, troubleshooting and understanding client needs.
- You will be the primary services interface for some of our largest clients and partners.
- Timely and professional communication will be critical to the success of your role.
- Drive customer discovery sessions to gain a deep understanding of client requirements and leverage LiveRamp platforms to deliver results.
- Project Management - each implementation will be its own project and you will be expected to manage multiple clients simultaneously in varying stages of progress along a documented process.
- Fast learner - you must be able to quickly grasp and learn new technical subjects and be able to explain them to others. This also includes an understanding of the LiveRamp suite of products and their benefit to the client.
- Selfless Team Player - you will interact with business, engineering, product and clients, representing many different types of personalities and opinions. You must be able to effectively communicate and navigate between all parties.
Your team will:The Global Services team fits into the LiveRamp vision and mission by ensuring our clients are
getting the maximum value from our platform via white glove service and tailored solutions.
About you:- Bachelors and/or Masters degree in a technical discipline (Computer Science, Technology, Engineering, Math) or other quantitative fields
- 2 years of relevant experience preferably in data science or adtech/advertising technology.
- 2 years of relevant experience building robust and QA-ready pipelines
- Fluent in SQL, Python or another programming language for analytic and automation purposes.
- Strong presentation skills including confident presence over the phone, Zoom and in person. You'll be presenting results in front of external audiences both small and large.
- Quick to learn and help communicate technical concepts to clients - you know your weaknesses and pull in appropriate resources when needed.
- Self-starter - we need a person who begins work or undertakes a project on their own initiative without the need for constant supervision
- Technical Expert in Training - you know the ins and outs of Big Data processes, GCP, Automation or you have a strong desire to learn them.
Bonus Points:- Kubernetes experience
- Understanding of LiveRamp's role in the market and the broader adtech/martech space experience in client facing roles
- Knowledgeable of media planning, measurement, and optimization process and acumen (both online and offline)
- Ability to work in ambiguous environments with little direction
- Technical experience with analytical tools, methodologies, and design
- Willingness and desire to learn and adopt new skills - both technical and non-technical - in order to craft and deliver the best solutions
The approximate annual base compensation range is $82,000 to $125,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.
Benefits:- People: Work with talented, collaborative, and friendly people who love what they do.
- Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
- Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
- Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
- Savings: Our 401K matching plan-1:1 match up to 6% of salary-helps you plan ahead.
