Job Duties and Responsibilities
- Effectively manage customer accounts to ensure performance expectations are met and exceeded
- Corporate & Field Sales and various oilfield locations including Drilling, Completions and Workover sites within Alaska
- Act as the main point of contact for assigned customers and manage daily operational relationship needs
- Majority of time will be spent communicating with customers on location, in customer offices, via phone and email, etc. to stay informed on all customer activity and act as a liaison with Operations to resolve issues immediately and effectively
- Identify and cultivate relationships with the decision makers for Wireline Fishing Completion CH/OH applications
- Use existing and assigned contacts to network and develop new opportunities for Yellowjacket's services
- Frequently review and report to Operations and Sales management on the status of current customers and future opportunities with existing customer base
- Work closely with VP Business Development Manager and GEO Manager to review effectiveness of company sales strategies and develop plans to meet Yellowjacket's short and long-term objectives
- Maintain highest levels of integrity and customer service in all interactions
- Assist Operations teams with pricing and bid processes
- Keep accurate and up to date records of customer/equipment activity in the weekly company sales reports and weekly conference calls
- Assist with delivery, scheduling and operations planning as needed
- Stay up to date in informed on Yellowjacket and industry HSE standards. This will include frequent participation in company and customer safety meetings.
- Always maintain safe working habits and promote Yellowjacket's culture of putting safety first
- Must be able to generate proposals and pricing as needed
- Performs other duties as assigned.
Requirements
Qualification Requirements
- High school diploma or equivalent.
- Minimum 10 years of relevant Sales/Operation O&G Industry experience (Wireline Fishing Completion applications in cased hole and open hole experience preferred)
- Demonstrated ability to develop relationships and sales opportunities with new customer base
- Strong customer service experience required
- Must be willing to take and respond to customer/operations calls on a 24/7 basis to troubleshoot and resolve issues
- Must be willing to travel within assigned area (Alaska) to meet customer sales and administrative needs
- Valid Driver's license and acceptable MVR.
- Ability to work independently and as a team.
- Ability to lift up to 15 lbs.
- Ability to stand, bend, stoop, twist, squat, crawl and walk; may have long periods of standing or sitting.
- Ability to effectively communicate, both verbally and written.
- Must have flexibility to work any schedule based on business needs and travel as job requires.
- Ability to clear/pass pre-employment screening, testing and job-relevant hiring requirements.
