TeleTech

Technical Project Manager

TeleTech • $86K — $198K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing projects in enterprise or government settings
  • Proven experience in team leadership and staff coaching
  • Strong background in managing scope, schedule, and deliverables with senior leadership communication
  • Experience in cross-functional planning and delivery amidst competing priorities
  • Familiarity with Agile methodologies, specifically Sprint or Scrum
  • Knowledge of compliance and audit activities in regulated environments
  • Ability to obtain a Secret clearance
  • Bachelor's degree required

Responsibilities

  • Coordinate delivery for aerospace programs supporting national missions
  • Engage with engineers and analysts to remove impediments
  • Monitor and manage project deliverables and timelines
  • Provide regular program status updates and risk assessments to leadership
  • Facilitate cross-functional planning sessions for project alignment
  • Ensure effective communication of risks and tradeoffs
  • Build and maintain a trustful team environment for open risk discussions

Benefits

  • Comprehensive health, life, and disability insurance
  • 401(k) retirement plan and financial benefits
  • Paid leave and professional development opportunities
  • Tuition assistance for continued education
  • Work-life balance programs and dependent care initiatives
  • Recognition awards for exceptional employee performance
Full Job Description
Technical Project Manager
The Opportunity:

In aerospace, the schedule belongs to physics. Launch windows open and close on their own terms, hardware ships when the integration bay says it ships, and no amount of replanning moves a planetary alignment. Delivering against a deadline that will not move takes a different kind of project manager. That's why we need you.

As a Technical Project Manager on our team, you'll run delivery for programs supporting the nation's space and science mission. You'll coordinate engineers, analysts, and data specialists working at the edge of what's been done before, and you'll own the schedule, the deliverables, and the risk picture across all of it. Your client will trust you to know where the program stands at any moment, to see a slip coming before it lands, and to arrive with the tradeoff already worked through instead of the problem.

Your team will look to you for something else. You'll coach engineers through the hard stretches, clear the blockers they can't clear on their own, and build the kind of trust where people raise a risk while it's still small enough to fix. The engineering earns the headlines. Delivering it on time is your work, and on a mission with one launch window, that's the work that counts.

You Have:
  • 5+ years of experience managing programs or projects in an enterprise or government-facing environment
  • Experience leading teams, including coaching staff, coordinating workload, and serving as the escalation point for operational issues
  • Experience managing project scope, schedule, and deliverables and identifying, managing, and communicating project risks to senior leadership
  • Experience facilitating cross-functional planning sessions and coordinating delivery across competing priorities
  • Experience developing and delivering recurring reporting to senior leadership on program status, risk indicators, and milestone progress
  • Experience using the Agile framework and the Sprint or Scrum approach to scope, execute, and track progress on a project
  • Experience supporting compliance, audit preparation, or documentation management activities in a regulated environment
  • Ability to function independently as a self-starter and manage work efficiently
  • Ability to obtain a Secret clearance
  • Bachelor's degree


Nice If You Have:
  • Experience supporting a NASA, civil space, or federal science agency program
  • Experience directly supervising employees, including performance support and professional development
  • Experience using Microsoft Project to build and manage project delivery
  • Experience driving process improvement initiatives that measurably reduce operational friction across teams
  • Experience supporting a technical program in cybersecurity, data engineering, or IT operations
  • Experience managing delivery to a contract, including coordination with stakeholders
  • Possession of excellent problem resolution and communication skills
  • Possession of excellent organizational and stakeholder management skills
  • Master's degree
  • Professional Scrum Master (PSM) or Certified ScrumMaster (CSM) Certification and Project Management Professional (PMP) Certification


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
  • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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