Job Description

Our team has an exciting opportunity for a Technical Project Manager to manage materials testing and analytical service projects for customers across industries including semiconductor, aerospace & defense, and medical device.

This is a customer-facing role that combines technical knowledge, project management, and problem-solving. You will serve as a primary point of contact for customers while coordinating with scientists, engineers, Sales, Project Coordinators, Operations, and partner laboratories to keep projects moving from initial scope through final delivery.

You will help define project requirements, coordinate technical resources, monitor schedules, review and interpret analytical data, and make sure results clearly address the customer's original objectives.

KEY RESPONSIBILITIES

• Manage customer projects from initial scope through final reporting and follow-up.
• Partner with Sales and technical teams to define project scope, deliverables, testing requirements, and timelines.
• Coordinate internal technical resources, service lines, sites, and external partner labs to keep projects on schedule.
• Serve as a primary point of contact for customers throughout the project.
• Communicate with customers to:
  • Clarify technical needs and project objectives.
  • Provide project status updates.
  • Review results and explain technical findings.
  • Discuss potential next steps or additional testing when appropriate.
• Coordinate with Project Coordinators to manage sample flow and project activities across multiple laboratories and service lines.
• Review and interpret analytical data for accuracy, relevance, and completeness.
• Prepare clear, consolidated customer reports or presentations that summarize results and connect findings back to the original problem.
• Manage multiple customer projects at the same time while maintaining quality and attention to detail.
• Work closely with technical and commercial teams to resolve project issues and meet customer expectations.
• Identify opportunities to improve the efficiency and effectiveness of the project lifecycle.
• Support customer visits and business development activities with Sales and Operations as needed.

WHY THIS ROLE?

If you enjoy the combination of science, customer interaction, and project execution, this role gives you an opportunity to work on real technical challenges across a variety of industries.

At Eurofins EAG Laboratories, you will work alongside scientists and engineers with deep technical expertise and access to advanced analytical capabilities. Rather than focusing on one product or technology, you will support customers working through different materials, devices, and technical challenges.

• Own your projects: Manage customer projects from scope through final delivery.
• Stay close to the science: Use your technical background to understand customer problems, interpret results, and communicate what the data means.
• Build customer relationships: Become a trusted point of contact by keeping projects moving and communicating clearly.
• Work across technologies: Support customers and projects across multiple industries, materials, and analytical techniques.
• Collaborate with technical experts: Work closely with scientists, engineers, Sales, Operations, and Project Coordinators to solve customer problems.
• Continue to grow: Build broader technical knowledge while developing your customer-facing and project management skills.

We're looking for more than someone who can track schedules and tasks. We're looking for a technically minded project manager who can understand the customer's problem, coordinate the right resources, communicate technical information clearly, and take ownership of getting the project across the finish line.

Qualifications

Work Location & Relocation

Relocation assistance is not available for this position. Candidates must be able to reliably commute to the work location on a regular basis.

Regulatory & Work Authorization Requirements

This position is subject to the International Traffic in Arms Regulations (ITAR). In accordance with these regulations, employment is limited to individuals who qualify as a U.S. Person, defined under ITAR as one of the following:

• U.S. Citizen
• U.S. Permanent Resident (Green Card holder)
• Individual granted asylum or refugee status by the U.S. government

Education, Experience & Skills

• M.S. or Ph.D. in Chemistry, Chemical Engineering, Electrical Engineering, Materials Science, Physics, or a related technical discipline.
• 2+ years of relevant experience, preferably in a customer-facing role involving materials-related technical problems, analytical testing, failure analysis, product development, or materials characterization.
• Experience working in analytical services, materials testing, or failure analysis environments preferred.
• Experience working directly with customers to understand technical needs and communicate project results.
• Ability to understand and explain complex technical data to customers with different levels of technical expertise.
• Strong written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Highly organized with the ability to manage multiple projects and competing priorities.
• Ability to coordinate across scientists, engineers, commercial teams, and other stakeholders.
• Comfortable working independently while knowing when to engage senior technical resources.
• Strong attention to detail and follow-through.
• Ability to build collaborative relationships with customers and internal teams.

WHAT WOULD SET YOU APART?

• Experience with failure analysis, materials characterization, or analytical testing.
• Knowledge of a broad range of analytical techniques.
• Hands-on experience with one or more analytical or materials characterization techniques.
• Experience coordinating projects across multiple laboratories, technical disciplines, or locations.
• Experience supporting legal or expert witness projects is a plus.

We encourage you to apply even if your experience isn't a perfect match. We value relevant technical skills, curiosity, customer focus, and growth potential over checking every box.

Compensation is aligned with market standards for the region and tailored to individual qualifications and experience.

• Must be able to remain in a stationary position 50% of the time.
• Ability to continuously operate a personal computer or lab equipment for extended periods of time (4 or more hours).
• Require close distance visual acuity with or without correction (Glasses, Contacts, etc.)
• Ability to operate a keyboard and other lab equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead.
• Ability to communicate clearly and understandably ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting.
• Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.

Additional Information

What It's Like to Work Here:

• Teamwork: experience what being a part of the Eurofins-EAG community feels like. Be inspired by your leaders, be encouraged by your teammates and be supported in all parts of your journey while you work with us.
• Learning & Development: take on career development programs and goal setting to create big possibilities for your career and life. Develop within the company; be mentored and grown as a leader.
• Diversity & Authenticity: we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Benefits & Perks to Foster Work/Life Balance:
• Medical, Dental and Vision Coverage
• 401k Company Matching
• Paid Time Off
• Wellness Program
• Education Assistance
• ...and more!

If you enjoy being immersed in technology, tackling problems head-on, finding solutions through teamwork, and taking pride in accomplishments, join us today!