Advanced Micro Devices, Inc

Technical Program Manager - Server Customer Engineering, Enterprise AI Product Line

Advanced Micro Devices, Inc • $120K — $150K *
Austin, TX 78745In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of Technical Program/Product Management experience; preferably in server platforms or AI workloads.
  • Strong technical knowledge of server systems including hardware and firmware processes.
  • Proven ability to deliver complex cross-functional projects and manage stakeholder communications.
  • Excellent written and verbal communication skills; capable of engaging with senior leadership.
  • Demonstrated success in customer-focused roles, driving decisions in fast-paced environments.
  • Proficiency in program management tools like JIRA, MS Project, and Power BI; Python knowledge is a plus.
  • Experience managing teams across different regions and delivering quality solutions at scale.

Responsibilities

  • Serve as the primary contact for Enterprise AI programs; nurture customer and program relationships.
  • Align customer goals with AMD's strategic direction; advocate for customer satisfaction.
  • Manage end-to-end delivery of AI programs, setting schedules, milestones, and success criteria.
  • Coordinate cross-functional teams to resolve issues and drive decision-making processes.
  • Identify risks and create contingency plans to ensure stability throughout program execution.
  • Drive readiness for product release by developing validation plans and deployment strategies.
  • Produce clear executive updates and program briefs to communicate progress and critical information.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Retirement plans with company match options.
  • Paid time off including vacation and sick days.
  • Professional development and training opportunities.
  • Flexible work schedule including hybrid work options.
Full Job Description
THE ROLE:

We are seeking an experienced Technical Program Manager - Server Customer Engineering (Enterprise AI Product Line) to join the Server Platform Solutions Engineering / Server Customer Engineering PMO to lead end-to-end delivery, focused on the Enterprise AI product line. You will manage programs from development through End-of-Life, coordinating cross-functional teams across hardware, firmware, software, validation, and partners to deliver production-ready AI solutions at scale.

THE PERSON:

You will be the primary AMD contact for Enterprise AI programs supporting enterprise customers-ensuring alignment between customer goals and AMD roadmaps, driving release readiness, and protecting production stability for critical datacenter deployments.

KEY RESPONSIBILITIES:

Customer Ownership
  • Serve as primary support contact for Enterprise AI programs supporting Enterprise customers (development and sustaining); build and maintain sponsor and program lead relationships.
  • Understand customer business goals and AI workload requirements; align customer needs with AMD priorities.
  • Advocate for customer satisfaction; manage requirements, critical issues, and escalations.

Program & Project Management
  • Own end-to-end program delivery: define schedules, milestones, success criteria, resources, and deliverables.
  • Coordinate cross-functional teams (engineering, firmware, validation, QA, product, field ops, partners/OEMs) to drive decisions and resolve blockers.
  • Identify risks and technology dependencies; create mitigation and contingency plans and proactively escalate when needed.
  • Drive release readiness: validation plans, customer previews, deployment playbooks, and handoffs to field engineering/customer success.
  • Produce concise executive updates, program briefs, and status reports.

Process & Continuous Improvement
  • Implement scalable program processes, tooling, and lessons learned to improve delivery speed and quality.
  • Contribute to executive briefs and participate in customer engagements and technical enablement.


PREFERRED EXPERIENCE:
  • Extensive Technical Program or Product Management experience leading complex, cross-functional technical programs; experience with server platforms, firmware, validation, or enterprise software.
  • Strong technical fluency in server systems (hardware, BIOS/firmware/microcode, validation/test processes) and understanding of AI workload characteristics.
  • Proven ability to manage schedules, risk, requirement tracking, escalations, and stakeholder communications.
  • Excellent written and verbal communication; comfortable presenting to senior leadership and customers.
  • Demonstrated customer focus and ability to drive decisions in ambiguous, fast-moving environments.
  • Proficiency with program tools (JIRA, MS Project, Teams, Power BI); familiarity with Python a plus.
  • Professional experience in semiconductor/server architecture, datacenter/server development lifecycle, or related engineering roles (validation, BIOS, hardware design, cloud SW).
  • Track record of managing cross-regional teams and delivering quality products at scale.
  • Strong analytical, organizational, and interpersonal skills; ability to build consensus across technical and non-technical stakeholders.


ACADEMIC CREDENTIALS:

Bachelor's degree in engineering, computer science, or equivalent; advanced degree preferred.

Location:

Austin, TX

Santa Clara, CA

This role is not eligible for visa sponsorship.

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Benefits offered are described: AMD benefits at a glance.

About Advanced Micro Devices, Inc

Advanced Micro Devices, Inc. Careers

Join the innovative forefront of technology with a career at Advanced Micro Devices, Inc. (AMD), a leader in semiconductor development. As part of our global team, you will contribute to an organization renowned for its dedication to innovation, leadership, and diversity in the tech industry.

Work You’ll Do

At AMD, we offer job opportunities that push the boundaries of what is possible. Our team is composed of professionals who lead the way in microprocessor and graphics technology, driving industry standards and innovation. With AMD, you will be part of a culture that values growth and professional development, ensuring that every team member has the opportunity to excel.

Transform Your Career

AMD is not just about advancing technology, but also about advancing careers. Whether you are looking for an internship, a full-time position, or leadership roles, AMD provides the platform to propel your career to new heights. Our commitment to professional growth is matched by our dedication to diversity and inclusion, making AMD a place where everyone can thrive.

Innovative Work Environment

Join a team of over 12,000 dedicated professionals at the intersection of technology, industry expertise, and digital innovation. At AMD, you will work on groundbreaking projects that shape the future of computing and graphics. Our collaborative environment encourages networking and the sharing of ideas across teams and disciplines.

Career Development and Benefits

AMD is committed to the development of its employees. We offer robust training programs, including leadership development and diversity training, to ensure our team is equipped for both current challenges and future opportunities. Our benefits package is designed to support the well-being and financial security of our employees and their families.

Explore Job Opportunities

From engineering to marketing, AMD offers a range of career paths that cater to diverse skills and interests. Our hiring process is designed to be transparent and engaging, helping you to understand where you fit within our team and how you can contribute to our collective goals.

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Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Explore the opportunities to join a company that’s committed to your career growth and to innovation in the technology sector.

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Prepare for your future with AMD by accessing resources that help you craft your resume and excel in interviews. Our goal is to help you showcase your best professional self and align your skills with the needs of our dynamic team. At Advanced Micro Devices, Inc., we empower our employees to innovate, lead, and grow. Join us in driving the future of technology while building a rewarding and sustainable career.
Learn more about Advanced Micro Devices, Inc
Size
15,500 employees
Market Cap
$100.9 billion
Industry
Manufacturing & Automotive
Net Income
$2.4 billion
Founded
1969
5 Year Trend
+30.9%
Revenue
$9.7 billion
NASDAQ
AMD
* Ladders Estimates

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