Technical Program Manager

Keylent, Inc.

• $100K — $130K *
Wilmington, DE 19805In-Person
Enterprise Technology
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelor's or master's degree in Computer Science or a related field
  • 7+ years of experience in database management and transformation programs
  • Proficiency in self-service business reporting and analytics techniques
  • Experience in analytics and reporting processes
  • Familiarity with SAFE Agile methodologies
  • Proficient in using JIRA or Rally for project management
  • Strong organizational skills with the ability to manage multiple priorities under tight deadlines.

Responsibilities

  • Lead the alignment of project portfolios during Product Increment Planning sessions
  • Act as the main point of contact for business leads and IT teams on complex initiatives
  • Use curiosity to understand client processes and challenges, aligning them with technical solutions
  • Assist leads in communicating accurately about technical capabilities, scope, and project statuses
  • Enhance capabilities related to customer data management and governance
  • Provide strategic input for developing business processes and system requirements
  • Ensure accountability and ownership in executing practical solutions.

Benefits

  • Flexible remote work arrangement based on client requirements
  • Opportunities for professional development and upskilling
  • Collaborative working environment with multiple internal clients
  • Experience in diverse and complex technical projects
  • Possibility of working with a variety of business areas and initiatives.
Full Job Description
Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
Tax Terms: W2, 1099
Corp-Corp or 3rd Parties: Yes

Title: Technical Program Manager

Location: Currently Remote (Depends on client)

Job Description

Client- Data Service Line (He/She will be working with multiple clients )

Responsibilities
• Lead Alignment of portfolio from Product Increment Planning sessions
• Serve as a primary contact/conduit between business leads and IT delivery team for highly complex initiatives for multiple internal clients across assigned lines of business
• Require minimal direction and can explore with little insight by using your natural curiosity to understand internal clients' business areas, processes, drivers, goals, and challenges, matching those with technical solutions
• Support Leads in clearly and succinctly articulating and managing accurate technical capabilities, scope, communication, initiative status and budget with your clients
• Drive enhancement of capabilities including customer matching, preferences, profile, interactions, contact points, party management, enterprise metrics, customer data governance, and adoption of new solutions
• Provide thought leadership and insights into the development of business processes and system functional, non-functional and information requirements and ensuring alignment with the business strategy
• Drive accountability showing complete ownership of practical solutions, execute recommendations well and considers next steps.

Requirements
• Bachelors or master's degree in Computer Science or Related Field
• 7+ years of related experience in database management, transformation programs, and System of Record
• Experience leveraging self-service techniques for business reporting and analytics
• Experience with Analytics and Reporting
• Experience Operating in a SAFE Agile Environment
• Experience Using JIRA / Rally
• Strong Organizational skill with the ability to prioritize and execute tasks across multiple projects with tight deadlines, aggressive goals, and ambiguity.

Experience with Data Integration and Data Migration.
* Ladders Estimates

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