Amazon

Technical Program Manager III, Region Services / AWS Modular Data Center

Amazon$148K — $201K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, engineering, statistics, computer science, mathematics, or a related field.
  • 5+ years of experience in technical product or program management, including managing scope, schedule, budget, quality, and cross-functional teams.
  • 5+ years of experience working directly with engineering teams and external customers, able to present technical information to varied audiences.
  • Expertise in areas such as data center infrastructure, modular infrastructure, or US Government secure space accreditation.
  • Experience in vendor management, including contract negotiation and performance tracking.

Responsibilities

  • Manage requirements, scope, and delivery of AWS MDC and Mission Lab deployments across various teams.
  • Oversee OEM vendors through the entire project lifecycle from construction to operations and decommissioning.
  • Create and maintain project schedules, mapping dependencies and clarifying stakeholder roles to ensure timely delivery.
  • Develop standard operating procedures and documentation to streamline processes and enhance efficiency.
  • Engage with customers to advocate internally and represent service needs externally.
  • Communicate architectural and technical requirements across Amazon and with mission customers.
  • Identify and manage risks, making strategic decisions to drive deployments while adhering to budget and schedule constraints.

Benefits

  • Comprehensive health insurance including medical, dental, vision, and prescription coverage.
  • 401(k) matching plan to help secure your financial future.
  • Generous paid time off and parental leave policies.
  • Adoption and surrogacy reimbursement assistance.
  • Access to employee assistance programs and mental health support services.
Full Job Description
Tactical Edge Mission Engineering Group includes AWS Modular Data Center (MDC), which is a fully managed global service that allows our mission customers to rapidly deploy secure infrastructure on the customer's premises. It provides customers with purpose-built, secure, and accreditable data center space in remote and austere environments. We also offer the AWS Mission Lab service, bringing experimentation and proof-of-concepts to mission customers. Our team enables customers to run workloads from the cloud all the way to the tactical edge.

Joining the AWS Tactical Edge Mission Engineering Group gives you the opportunity to:

- Solve challenging problems that will revolutionize cloud-to-edge computing

- Work for a recognized leader in supporting mission customers with a full spectrum of cloud to tactical edge computing

- Have direct impact to support mission customers

The candidate selected must obtain and maintain a security clearance at the TS/SCI. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

In this role you will:

- Work across the product, program, engineering, hardware, software, and infrastructure teams to manage requirements, scope, and delivery of worldwide AWS MDC and Mission Lab deployments.

- Manage OEM vendors through MDC construction, deployment, logistics, operations, decommissioning and Mission Lab experiments. You will manage vendor relationships, negotiate contracts and deliverables, and drive alignment on schedule, scope, and technical requirements to ensure on-time delivery and meet customer commitments.

- Build and maintain the program schedule, define milestones, map cross-team dependencies, identify the critical path, and establish a RACI to clarify stakeholder ownership and drive accountability to deliver on time.

- Develop and maintain SOPs, runbooks, and process documentation to eliminate manual workflows, drive operational rigor, and enable repeatable, scalable processes across teams and vendors.

- Manage customer engagements, representing the customer internally and representing our service team to the customer.

- Represent the service architecture and technical needs across Amazon and our mission customers, including joint customer responsibilities such as site preparation, networking, and accreditation.

- Assess risks, anticipate issues, overcome technical obstacles, and make difficult trade-off decisions while managing cost and schedule to drive deployment goals and meet our customer commitments.

- Manage a fleet of assets and inventory of spare parts across our team. Coordinate external vendors and internal teams for break/fix and spare parts ordering / pre-positioning. Develop a system to reduce / eliminate manual inventory tasks.

Successful candidates will have a strong technical background, be detail oriented, and have excellent problem-solving abilities. You will communicate program status, risks, and challenges to senior leadership. Your program management expertise and operational excellence will influence teams' decisions and drive secure and scalable solutions. You should be passionate about delivering great customer experiences and improving how mission customers compute at the edge, including cutting edge technologies such as artificial intelligence (AI).

Builders at Amazon work on real world problems on a global scale, own their systems end-to-end, and influence the direction of our technology that impacts hundreds of millions customers around the world. Join a team of super smart, customer obsessed builders that think big and have fun.

A day in the life

In this role, you will own the planning and execution of high-visibility deployments that directly enable customer missions, managing cross-team and cross-org development and delivery, participating in architecture decisions, design reviews, and represent our service to Senior and Executive leadership. You will work with software developers and networking engineers along with product managers and other organizations to deliver new services and new features create the best in class solutions for our customers worldwide!

Candidates must be comfortable with ambiguity and eager to embrace ownership and accountability. Candidates must be comfortable embracing a wide variety of work tasks from logistics to deep technical architecture and design.

BASIC QUALIFICATIONS

- Bachelor's degree in business, engineering, statistics, computer science, mathematics or a related field

- 5+ years of technical product or program management disciplines including scope, schedule, budget, quality, and managing programs across cross functional teams, building processes and coordinating release schedules along with risk and critical path management experience

- 5+ years of experience working directly with engineering teams and working directly with external customers with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders

- Demonstrated expertise in at least one of the following areas: Data center infrastructure, modular infrastructure, US Government secure space accreditation, networking / network provisioning, software or hardware deployment

- Demonstrated experience in vendor management, including negotiating contracts, defining deliverables, tracking performance against SLAs, and driving accountability through the full engagement lifecycle.

PREFERRED QUALIFICATIONS

- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering, network, system, or software architecture

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

- Experience with HVAC, building management systems, intrusion detection systems, uninterruptible power supplies, electric power monitoring systems, and electric power generation systems (diesel or renewable)

- Experience in end-to-end hardware lifecycle management, from procurement and production through warehousing, distribution, and field sustainment.

- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually

USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
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