Amazon

Technical Program Manager, Global Risk & Intelligence Services

Amazon • $127K — $172K *
Seattle, WA 98115In-Person
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years of experience working directly with engineering teams.
  • 3+ years of technical product or program management experience.
  • 3+ years in project management disciplines including scope, schedule, and budget management.
  • Proven experience in managing programs across cross-functional teams and coordinating release schedules.
  • Familiarity with data modeling, SQL, and large-scale datasets.

Responsibilities

  • Own program delivery from start to finish.
  • Work independently to initiate and lead projects with minimal direction.
  • Dive deep into data to inform program decisions.
  • Manage integrations with AWS services and Salesforce.
  • Work with geospatial tools to integrate capabilities into workflows.
  • Build strong relationships with GRIS Analysts and leadership.
  • Stay organized and track multiple projects using project management tools.
  • Communicate clear updates and documentation to senior leadership.

Benefits

  • Health insurance including medical, dental, and vision.
  • 401(k) matching for retirement savings.
  • Paid time off for work-life balance.
  • Parental leave for new parents.
  • Adoption and surrogacy reimbursement coverage.
Full Job Description
The Global Risk & Intelligence Services (GRIS) team is looking for a Technical Program Manager who can independently own and deliver complex, cross-functional projects that enable our GRIS Analysts/Investigators to work more effectively.

In this role, you will help design, implement, and maintain technologies that help the team scale to meet the expanding needs of its customer base. You will be responsible for overseeing the day to day maintenance of existing systems, collect requirements and feedback, identify defects, pull data, and analyze trends for continuous improvement. You will also help drive new ideas and initiatives for the team.

This is a high-ownership role. You will be expected to identify gaps, propose solutions, and execute with little to no supervision - making the entire GRIS team more effective through the programs you deliver.

Key job responsibilities

Own program delivery start to finish - Lead technical programs from scoping through launch, managing dependencies across engineering, data, and security teams. Spot risks early, resolve blockers, and make tradeoffs to keep programs on track.

Work independently - Initiate and lead projects with minimal direction. Identify opportunities, define scope, get the right people on board, and deliver results.

Dive deep into data - Work with structured and unstructured datasets to inform program decisions. Partner with data engineers and analysts to define data pipelines, validate outputs, and ensure data quality across platforms.

Manage AWS and Salesforce integrations - Drive technical programs involving AWS services (e.g., Lambda, S3, DynamoDB, QuickSight, SageMaker) and Salesforce (custom objects, APIs, automation). Understand architectural tradeoffs and communicate effectively with engineering teams.

Work with geospatial tools - Partner with teams to integrate ESRI/ArcGIS capabilities into operational workflows. Translate geospatial requirements into technical specifications and program deliverables.

Earn trust with customers - Build strong relationships with GRIS Analysts/Investigators and leadership. Understand their pain points, communicate program status transparently, and deliver solutions that genuinely improve their workflows.

Stay organized across multiple projects - Keep clear priorities across a portfolio of projects. Use project management tools (Asana, or equivalent) to track milestones, dependencies, and deliverables.

Communicate clearly - Provide regular updates to senior leadership on program status, risks, and impact. Write clear documents (narratives, PRFAQs, design docs) that help teams make decisions.

BASIC QUALIFICATIONS

- 3+ years of working directly with engineering teams experience

- 3+ years of technical product or program management experience

- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- Experience with ESRI/ArcGIS products (ArcGIS Online, ArcGIS Enterprise, ArcGIS Pro, or related geospatial solutions)

- Experience with data modeling, SQL, and working with large-scale datasets

- Experience in security, intelligence, risk management, or investigations domains

- Familiarity with Agile/Scrum methodologies and project management tools (Asana)

- Strong written communication skills - ability to write papers, narratives, and technical specifications

- Experience with Python, SQL, or scripting for automation and data analysis

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 127,100.00 - 172,000.00 USD annually

About Amazon

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Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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