Microsoft

Technical Program Manager-AI Business Solutions

Microsoft$102K — $202K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development
  • 2+ years experience managing cross-functional and/or cross-team projects
  • Bachelor's Degree AND 4+ years experience preferred in relevant fields
  • 4+ years of managing cross-functional projects is a plus
  • Experience with Dynamics 365 or relevant CRM solutions preferred
  • Experience in AI business solutions across industries such as technology, healthcare, and finance

Responsibilities

  • Lead and manage technical product launches ensuring timely delivery and adherence to project goals.
  • Collaborate with data scientists, engineers, and product managers to define project requirements.
  • Provide technical guidance leveraging expertise in foundational technologies and interoperability.
  • Advise on commercial scenarios relevant to AI Business Solutions and customer success.
  • Identify risks and develop mitigation strategies for project success.
  • Maintain clear communication with stakeholders, giving regular project updates.
  • Allocate resources effectively to support project objectives.
  • Implement best practices for testing and validation of technologies.

Benefits

  • Comprehensive health coverage including medical, dental and vision
  • Retirement plans including 401(k) options
  • Employee discounts and perks
  • Work-life balance initiatives
  • Professional development opportunities through training and certifications
Full Job Description
Responsibilities
  • You will lead and manage technical product launches across support, customer success and other customer facing roles from inception to completion, ensuring timely delivery and adherence to project goals. Provide insights and action plans relevant to support and services.
  • You will work closely with data scientists, engineers, product managers, and other stakeholders to define the impact of upcoming technical workloads, the requirements, scope, and deliverables.
  • You will provide technical guidance and support to the team, leveraging your expertise in foundational technologies that BizApps, Dynamics 365 and AI Business Process Agents are built upon and interoperability of technologies.
  • You will serve as a subject matter expert and advise on the commercial customer scenarios across technologies AI Business Solutions - Copilot, Copilot Studio, Teams, AI Business Workloads, and other core business scenarios relevant for customer success.
  • You will identify potential risks and develop mitigation strategies to ensure project success.
  • You will maintain clear and effective communication with all stakeholders, providing regular updates on project status, milestones, and any issues that arise.
  • You will allocate resources effectively, ensuring the team has the necessary tools and support to achieve project objectives.
  • You will implement best practices for testing and validation to ensure the accuracy and reliability of AI Business Solutions technologies and business solutions.
  • You will stay up to date with the latest advancements in technologies, including large language models, semantic indexing and core M365 apps and services to improve project outcomes and processes.


Qualifications

Required/Minimum Qualifications:
  • Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development
    • OR equivalent experience
  • 1+ year(s) of experience managing cross-functional and/or cross-team projects


Other Requirements:

This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Additional Preferred Qualifications:
  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
    • OR equivalent experience.
  • 4+ year(s) of experience managing cross-functional and/or cross-team projects.
  • 1+ year(s) of experience building and deploying Dynamics 365 or relevant CRM solutions.
  • Experience in industries such as technology, healthcare, sales or finance, where AI business solutions are applied to solve real-world problems.
  • Scrum Master, or other relevant certifications.


Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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