Technical Program Manager, AI & Automation

DoorDash

$136K — $200K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in technical program management, analytics, strategy, consulting, or a similar role.
  • Proficient in SQL and Python with a sound understanding of data foundations; pipelines, ETL, and system dependencies.
  • Technically fluent with APIs, automation platforms, and internal tooling.
  • Experience deploying AI-enabled tools and internal data products or automation workflows.
  • Strong cross-functional collaborator, able to communicate complex ideas clearly to both technical and non-technical stakeholders.

Responsibilities

  • Lead AI & automation programs to enhance Enterprise sales efficiency.
  • Translate business needs into technical solutions by mapping workflows and requirements.
  • Own initiatives from discovery to scale, coordinating execution and measuring impact across functions.
  • Collaborate with Product, Engineering, and Data teams to integrate automation and analytics into workflows.
  • Drive enablement and adoption through training and structured pilot programs.

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits and commuter benefits match
  • Medical, dental, and vision benefits
  • 11 paid holidays and a comprehensive mental health program.
Full Job Description
About the Role

We're seeking a Technical Program Manager to lead AI-enabled automation initiatives that improve efficiency across our Enterprise Sales organization.

You will report into the Director of Enterprise Insights & Analytics on our Insights & Analytics team within the Enterprise organization.This role will focus on identifying high-impact workflow opportunities, developing automation solutions, and scaling tools that reduce manual work across Enterprise teams. You will work closely with Account Management, Strategy & Operations, Product, Engineering, and Data teams to translate business needs into technical builds and ensure successful adoption.

This is a cross-functional role for someone with strong technical fluency, program leadership experience, and the ability to translate ambiguous problems into scalable solutions.
You're excited about this opportunity because you will...
  • Lead AI & Automation Programs: Identify manual workflows and deploy AI-enabled solutions that improve Enterprise sales efficiency.
  • Translate Business Needs into Technical Solutions: Partner with stakeholders to map workflows and translate requirements into scalable automation and data solutions.
  • Own Initiatives End-to-End: Lead programs from discovery through pilot and scale, coordinating cross-functional execution and measuring operational impact.
  • Collaborate Across Product, Engineering, and Data: Work with technical teams to integrate automation, analytics, and AI capabilities into Enterprise workflows.
  • Drive Enablement & Adoption: Embed solutions into day-to-day workflows through enablement, training, and structured pilots.
We're excited about you because...
  • You have 6+ years of experience in technical program management, analytics, strategy, consulting, or a similar role.
  • You are proficient in SQL and Python and understand data foundations including pipelines, ETL processes, and system dependencies.
  • You are technically fluent working with APIs, automation platforms, or internal tooling.
  • You have experience deploying AI-enabled tools, automation workflows, or internal data products.
  • You are a strong cross-functional collaborator who can align technical and non-technical stakeholders and communicate complex ideas clearly.


Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$136,000-$200,000 USD

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