Technical Product Operations Specialist IVitD is seeking a
Technical Product Operations Specialist IV to drive program execution, data-driven decision-making, and technical process improvements across multiple products and platforms. The ideal candidate will bring deep experience in
technical product operations, program management, SQL analytics, AI-assisted workflows, and data visualization, with a proven track record of managing multiple workstreams and delivering measurable operational improvements.
Location: Remote US; hybrid opportunities available in NYC, Menlo Park, DC, or Seattle.
Number of Positions: 2
Estimated Start Date: ASAP
Duration: Through December 31, 2026, with potential for extension.
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities- Drive program execution across multiple products and platforms, including launching 0-to-1 initiatives, accelerating delivery, and improving product outcomes through technical and programmatic solutions.
- Write and optimize advanced SQL queries using CTEs, window functions, joins, aggregations, and data transformations to analyze product data and identify actionable trends and insights.
- Build and maintain dashboards, reports, and data visualizations to communicate findings effectively and support real-time business decision-making.
- Leverage AI agents and AI-assisted workflows to accelerate data analysis, automate repetitive processes, and prototype solutions that improve operational efficiency.
- Identify and mitigate program risks by using data and critical thinking to anticipate roadblocks, develop mitigation plans, and drive issues toward resolution.
- Collaborate with product, engineering, legal, and cross-functional stakeholders to define requirements, strengthen execution, and deliver program objectives.
- Manage multiple concurrent workstreams independently while maintaining strong organization, documentation, communication, and execution standards.
Internal Responsibilities- Attend regular internal practice community meetings.
- Collaborate with your itD practice team on industry thought leadership.
- Complete client case studies and learning material (blogs, media material).
- Build out material to contribute to the Digital Transformation practice.
- Attend internal itD networking events (in person and virtual).
- Work with leadership on career fast-track opportunities.
Required Qualifications and Skills- 8+ years of relevant experience in consulting, strategy, operations, technical product operations, or program management.
- Advanced proficiency in SQL, including CTEs, window functions, joins, aggregations, and data transformations.
- Experience using AI agents and AI-assisted workflows to accelerate analysis, automate tasks, or improve productivity.
- Expert-level proficiency with Google Workspace, particularly Google Sheets, including complex formulas, pivot tables, detailed documentation, and automated workflows.
- Proven experience managing multiple workstreams simultaneously with a high degree of independence.
- Strong analytical and critical-thinking skills with the ability to use data to identify, anticipate, and resolve problems.
- Demonstrated ability to work independently, take initiative, and drive programs forward with limited supervision.
- Strong organizational, time-management, and cross-functional communication skills.
- Ability to quickly learn and adapt to new tools, technologies, and technical requirements.
Preferred Qualifications and Skills- Experience supporting product operations teams, particularly within large technology organizations.
- Experience with AI-assisted development, vibe coding, low-code/no-code prototyping, or AI-generated code.
- Experience with VS Code or similar development environments.
- Experience building dashboards and data visualizations using Tableau, Looker, or similar platforms.
- Familiarity with data pipelines, ETL processes, and data infrastructure concepts.
- Experience partnering with engineering teams on technical specifications and requirements.
- Background in quality assurance, triage operations, ML/AI validation, or product testing.
- Experience developing and implementing manual or automated test strategies.
Education- Bachelor's degree in a relevant field or equivalent work experience required.
Additional InfoDynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
