Jack Henry & Associates

Technical Product Manager: Digital Banking

Jack Henry & Associates • $110K — $130K *
US-AnywhereRemote in United States
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in product management, product owner, technical business analyst, or digital product experience.
  • Bachelor’s degree preferred but not required.
  • Strong communication skills to explain complex concepts simply.
  • Curiosity about user interaction with finances and problem-solving.
  • Ability to work effectively with design and engineering teams.

Responsibilities

  • Develop vision and strategy for product domains; execute against a detailed roadmap.
  • Collaborate with cross-functional teams throughout the product lifecycle.
  • Ensure smooth transition to implementation and support organizations.
  • Build relationships with financial institutions to gather product needs.
  • Define and coordinate alpha and beta programs for product testing.
  • Track product adoption statistics and translate feedback into recommendations.
  • Participate in marketing rollout plans and customer presentations.

Benefits

  • Remote work flexibility within the US (excluding California).
  • Opportunities for professional growth and learning.
  • Engagement with a large user base of over 14 million active users.
  • Participation in shaping products that financial institutions rely on.
Full Job Description
We are seeking a Technical Product Manager to join our digital banking team. Digital banking is changing fast, and we9re looking for someone who wants to be part of that change. You9ll learn what it means to build products that reach over 14,000,000 active users monthly, and products that financial institutions trust to serve their account holders every day. Bring your passion, curiosity, and drive, and you9ll find plenty of room to grow here.

This position may be worked remotely within the United States, with the exception of California. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you9ll be responsible for:
• Help develop the vision and strategy for your domains, while creating and executing against a compelling roadmap
• Collaborates cross-functionally with design, engineering, legal, marketing, and go-to-market teams throughout the product lifecycle, from shaping the experience to testing, release, and beyond.
• Ensures a smooth turnover to the implementation or support organizations that includes planning, training and hand off.
• Builds and maintains relationships with financial institution partners to surface product needs and validate direction (e.g., advisory groups, discovery sessions, user research, etc.)
• Creates alpha and beta program definition and coordinates execution.
• Tracks statistics of product adoption by customers and translates feedback into enhancement recommendations.
• Participates in the rollout of marketing plans/campaigns.
• Builds and maintains standard demo materials, trains Sales on their use, and participates in customer presentations.
• May perform other job duties as assigned.

What you9ll need to have:
• Minimum of 3 years of experience in product management, product owner, technical business analyst, or hands-on experience building apps or digital products you own.

What would be nice for you to have:
• Bachelor9s degree
• A genuine curiosity about how people interact with their finances and a desire to understand the problems behind the problems.
• Comfortable working alongside designers and engineers, asking good questions, and learning quickly in an environment that moves fast.
• Strong communication skills that allow you to take something complex and explain it in a way that makes sense to anyone in the room.
• A fascination with how AI can make product managers more effective, from sharpening research and discovery to accelerating how quickly ideas can be tested and refined.
• Able to use independent judgment to plan, prioritize and organize a diversified workload.
• General knowledge of research procedures concerning development of new technologies.
• Comfortable working in a remote environment, using Slack, Google, and other remote-friendly modern toolsets.

If you got this far, we hope you9re feeling excited about this opportunity. Even if you don9t feel you meet every single requirement on this posting, we still encourage you to apply. We9re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

About Jack Henry & Associates

Jack Henry & Associates is a leading provider of technology solutions and payment processing services primarily for the financial services industry. The company offers a range of software products and services, including core processing, digital banking, payment processing, and risk management solutions. Jack Henry & Associates serves more than 9,000 customers nationwide, including banks, credit unions, and other financial institutions. The company was founded in 1976 and is headquartered in Monett, Missouri.
Learn more about Jack Henry & Associates
Size
6,714 employees
Market Cap
$13 billion
Industry
Net Income
$298.4 million
Founded
1976
5 Year Trend
+7%
Revenue
$1.7 billion
NASDAQ

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