Technical Operations Coordinator

Air Apps

$70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years in operations, coordination, or admin support
  • Expert-level proficiency in Jira
  • Strong organizational skills for managing multiple projects
  • Excellent verbal and written communication skills
  • Proactive and detail-oriented with a team-first mindset

Responsibilities

  • Coordinate and monitor daily operational tasks
  • Support project execution by managing Jira tasks
  • Ensure timely follow-ups and status updates
  • Organize and maintain documentation and workflows
  • Assist in preparing reports for stakeholders
  • Flag potential blockers and communicate resolutions
  • Identify opportunities to streamline operations

Benefits

  • Apple hardware ecosystem for work
  • Annual bonus
  • Comprehensive medical insurance including vision and dental
  • Short and long-term disability insurance
  • 401k with 4% contribution match
  • Air Conference for team collaboration
  • Transportation budget
  • Free meals at the hub
  • Gym membership
Full Job Description
The Role

As an Operations Coordinator, you will be instrumental in ensuring the seamless execution of day-to-day operations across teams. You will coordinate tasks, track initiatives, and help maintain momentum on multiple workstreams. This role requires exceptional Jira skills, keen attention to detail, and strong communication abilities. You will report directly to the CEO.

Responsibilities
  • Coordinate and monitor daily operational tasks.
  • Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision.
  • Ensure timely follow-ups, task closures, and status updates.
  • Organize and maintain documentation, dashboards, and workflows.
  • Assist in preparing reports, dashboards, and presentations for internal stakeholders.
  • Flag potential blockers or delays and communicate proactively to resolve issues.
  • Identify opportunities to streamline operations or improve coordination processes.


Requirements
  • Around 2-4 years of experience in an operations, coordination, or administrative support role.
  • Expert-level proficiency in Jira - including creating dashboards, automations, custom fields, filters, and reporting tools.
  • Strong organizational skills with the ability to manage multiple moving parts across different teams.
  • Excellent verbal and written communication skills.
  • Proactive, resourceful, and detail-oriented mindset with a team-first attitude.


What benefits are we offering?
  • Apple hardware ecosystem for work.
  • Annual Bonus.
  • Medical Insurance (including vision & dental).
  • Disability insurance - short and long-term.
  • 401k up to 4% contribution.
  • Air Conference - an opportunity to meet the team, collaborate, and grow together.
  • Transportation budget
  • Free meals at the hub
  • Gym membership

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