Cisco

Technical Marketing Engineering Technical Leader (Hybrid)

Cisco$168K — $241K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in technical marketing, product management, or related customer-facing role.
  • Familiarity with cloud platforms, SaaS, APIs, and enterprise IT operations.
  • Quick learner of complex products with effective communication skills.
  • Experience with cross-functional team collaboration across various domains.
  • Ability to create engaging technical content for diverse audiences.
  • Knowledge in Cloud Operations, Networking, Security, or Data Center infrastructure.
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or similar.

Responsibilities

  • Develop demos, presentations, guides, and FAQs for both internal and external audiences.
  • Translate customer pain points into product requirements and technical documentation.
  • Collaborate with product and engineering to enhance onboarding and integration processes.
  • Support customer engagements, beta programs, and launch readiness efforts.
  • Work with multiple product teams to deliver a cohesive Cloud Control experience.
  • Identify and resolve adoption blockers and customer experience issues.
  • Equip sales and customer success teams with effective messaging and technical knowledge.

Benefits

  • Hybrid work model based out of Cisco's San Jose office.
  • Opportunity to shape product strategy and customer engagement directly.
  • Work at the forefront of AI-enabled operations and modern cloud technologies.
Full Job Description
The application window is expected to close on: 07/27/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a hybrid role based out of Cisco's San Jose office.

Your Impact

As a Senior Technical Marketing Engineer, you will work closely with product management, engineering, customer success, sales, and field teams to shape how Cisco Cloud Control is positioned, adopted, and scaled with customers. This role sits at the intersection of product strategy, technical execution, customer engagement, and next-generation AI-enabled operations.

You will help define and drive the technical marketing strategy for Cisco Cloud Control, with a strong focus on customer onboarding, product integrations, field readiness, and customer adoption.

You will:
  • Build demos, technical presentations, solution guides, FAQs, competitive positioning, and enablement material for internal and external audiences.
  • Translate customer onboarding pain points into clear product requirements, technical collateral, and field guidance.
  • Partner with product and engineering teams to improve onboarding workflows, integration experiences, and cross-product consistency.
  • Support early customer engagements, design partners, beta programs, and GA readiness activities.
  • Work across Cisco product teams, including cloud-managed, SaaS, and on-premises platforms, to ensure a seamless Cisco Cloud Control experience.
  • Identify adoption blockers, integration gaps, and customer experience issues, then drive them to closure with the right stakeholders.
  • Enable sales, SEs, customer success, and partner teams with clear messaging, repeatable workflows, and hands-on technical knowledge.
  • Represent the voice of the customer and the field in roadmap discussions, launch planning, and prioritization decisions.


Minimum Qualifications
  • 8+ years of experience in technical marketing, product management, solutions engineering or a related technical customer-facing role.
  • Understanding of cloud platforms, SaaS products, APIs, identity, authentication, and enterprise IT operations.
  • Ability to quickly learn complex technical products and explain them clearly to both technical and business audiences.
  • Experience working with cross-functional teams across product management, engineering, sales, support, and customer success.
  • Ability to create compelling technical content for both executive and deeply technical audiences.
  • Knowledge of Cloud Operations, Enterprise Networking, Security, Observability, or Data Center infrastructure.
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience


Preferred Qualifications:
  • Experience with one or more of Cisco platforms such as Meraki, Catalyst Center, Catalyst SD-WAN, Nexus Dashboard, Intersight, ThousandEyes, Splunk, Secure Access, Collaboration Control Hub.
  • Strong communication skills, including presentations, demos, writing, and cross-functional influence.
  • Hands-on experience with MCP-based integrations, AI agents, agentic workflows, or AI-assisted operations.
  • Familiarity with customer onboarding workflows, tenant/org management, admin roles, API integrations, and enterprise identity models.
  • Experience working with enterprise customers and field teams to diagnose adoption barriers and drive platform improvements.
  • Strong sense of ownership, urgency, and customer empathy, with the ability to operate effectively in a fast-moving environment

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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