Cisco

Technical Leader - CX Engineering Productivity

Cisco$172K — $244K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in engineering productivity, developer platforms, DevOps, build/release, or infrastructure engineering with demonstrated technical leadership progression
  • BS or MS in Engineering, STEM or related field
  • Proven track record designing and implementing developer platforms, tooling, or CI/CD and build systems that serve multiple teams

Responsibilities

  • Shape technical strategy for productivity across developer platforms, CI/CD, and tooling
  • Connect cross-functional teams to eliminate barriers hindering engineering productivity
  • Promote a culture of continuous improvement in developer experiences using various metrics
  • Design and implement internal developer platforms that enable self-service deployments
  • Deliver optimized development environments for faster feedback and iteration
  • Enhance CI/CD pipelines for reliability and efficiency, addressing potential issues early
  • Monitor and instrument developer productivity metrics to inform decision-making

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan with a Cisco matching contribution
  • Paid parental leave
  • Paid holidays and flexible vacation time
  • Sick time off and additional family care leave
  • Optional volunteer days for paid community service
  • Access to Cisco restricted stock units that vest over time
Full Job Description
The application window is expected to close on: 09/01/2026Your Impact

As an Engineering Productivity Technical Leader, you'll serve as a key technical liaison and force multiplier across the organization:

Strategic Leadership

Drive Productivity Strategy: Shape technical strategy across the developer platform, CI/CD, build and test infrastructure, tooling, and AI-assisted development - aligning initiatives with business objectives in an AI-first world.

Build Bridges: Connect Platform, Application, Product, Security, and Operations to find and remove the friction that slows engineers down, delivering solutions that transcend organizational boundaries.

Champion a Productivity Culture: Evangelize measurement (DORA, SPACE), golden paths, and continuous improvement of the developer experience across traditional and AI/ML workflows.

Technical Excellence

Build the Internal Developer Platform: Design self-service platforms, golden paths, and paved roads that let teams provision, build, and deploy without waiting on anyone.

Optimize the Inner Loop: Deliver fast local and cloud development environments, dev containers, and quick feedback so engineers spend less time waiting and more time building.

Modernize CI/CD and Build Systems: Deliver fast, reliable pipelines with build caching and incremental builds, merge queues, and quality gates that catch problems early without slowing delivery.

Instrument Developer Productivity: Establish metrics and observability for the whole software delivery lifecycle - DORA metrics, cycle time, build and test health, and DevEx signals - so decisions are grounded in data.

Integrate AI into Development: Bring AI code assistants, AI-assisted review, test generation, and agentic development workflows into the everyday toolchain to accelerate productivity.

Ensure Platform Reliability: Keep the productivity platform, CI/CD, and developer tooling themselves resilient and performant, with ambitious availability targets for the systems engineers depend on daily.

Influence & Collaboration

Partner Externally: Build relationships with vendors, open-source communities, and industry peers to stay ahead of emerging tools and bring innovations to Cisco.

Partner Internally: Build relationships across Platform, Application, Security, Operations, and Product teams to understand technical and business needs. Gather and prioritize requirements from engineering and security stakeholders, run feedback loops on developer experience and tooling adoption, and lead technical reviews and knowledge-sharing initiatives to drive continuous improvement in productivity, automation, and quality.

Mentor & Develop: Provide technical leadership and coaching, elevating capabilities in platform engineering, developer experience, and automation.

Stay Future-Ready: Keep abreast of emerging trends in developer productivity, platform engineering, build systems, and AI-assisted and agentic development. Be ready to rapidly implement and iterate on cutting-edge solutions that make engineers more productive.
Minimum Qualifications:
  • 10+ years in engineering productivity, developer platforms, DevOps, build/release, or infrastructure engineering with demonstrated technical leadership progression
  • BS or MS in Engineering, STEM or related field
  • Proven track record designing and implementing developer platforms, tooling, or CI/CD and build systems that serve multiple teams
Preferred Qualifications:
  • Experience building internal developer platforms, platform-as-a-service offerings, or developer portals (e.g., Backstage)
  • Experience in productivity measurement and delivery practices, including DORA metrics, SLOs, quality gates, and CI/CD
  • Cross-organizational influence with the ability to build consensus and drive adoption of technical strategies and tooling
  • Expertise with CI/CD and GitOps platforms (Jenkins, GitHub Actions, GitLab CI, ArgoCD, Flux) and modern build systems (Bazel, monorepo tooling, remote/build caching)
  • Depth in test infrastructure - fast and reliable test suites, flaky-test management, and test observability
  • Proficiency with IaC tools (Terraform, CloudFormation) and cloud-native platforms (Kubernetes, AWS, Azure, GCP)
  • Proficiency in Python, Go, or Java with strong scripting and automation skills
  • Experience instrumenting the SDLC with observability tooling (Splunk, OpenTelemetry, Prometheus, Grafana) for build, test, and delivery health
  • Hands-on experience integrating AI-assisted and agentic development tools (code assistants, AI-driven review, test generation) into engineering workflows
  • Familiarity with DevEx research methods (developer surveys, SPACE framework) to quantify and improve developer experience
  • Strong communication skills with the ability to influence technical decisions across organizational levels


The starting salary range posted for this position is $172,100.00 to $244,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer


For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;
  • 1% of incentive target for each 1% of attainment between 75% and 100%; and
  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.


For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:
$214,100.00 - $356,300.00

Non-Metro New York state & Washington state:
$192,400.00 - $317,200.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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