Technical Lead Manager - Production Engineering

Synthesia

$135K — $160K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Proven leadership in delivery of complex, cross-disciplinary systems.
  • Hands-on deployment experience with hardware/software systems in the field, preferably robots.
  • Broad knowledge in Linux, networking, provisioning, and configuration management tools like Ansible.
  • Strong communication skills for stakeholder management and team representation.
  • Ability to maintain sound judgment under pressure in client-facing situations.
  • Willingness to travel for deploying teams, up to 25%.
  • Experience in hiring and directing teams.

Responsibilities

  • Build and lead the Production Engineering team, setting priorities and mentoring staff.
  • Oversee the end-to-end integration of humanoid subsystems and manage Factory Acceptance Tests.
  • Champion deployment and commissioning activities on-site with customers.
  • Establish standards and practices to ensure fleet reliability and uptime.
  • Manage centralized deployment and observability of the robotic fleet.
  • Set the technical direction for key provisioning and tooling areas in collaboration with architects.
  • Define scalable processes for team processes and customer engagement.

Benefits

  • Opportunity to lead a pioneering team in humanoid robotics integration.
  • Hands-on leadership to shape deployment strategies and team culture.
  • Chance to work on cutting-edge technology within a dynamic market.
  • Travel opportunities to engage with clients directly and experience diverse environments.
Full Job Description
JOB SUMMARY

Apptronik's Production Engineering team owns the engineering last mile - turning humanoid subsystems into a fully functioning, field-ready system and commissioning it on site under a Factory Acceptance Test (FAT). We are seeking a Manager to build and lead this new organization: a hands-on technical leader who sets the bar for deployment, integration, and reliability while growing and directing a cross-disciplinary team of software support, site-reliability, and hardware-configuration engineers. Reporting to the head of Infrastructure Software and working closely with the org's Architect, you will own the delivery of robots to Robot Park and customer sites - beginning with Apptronik's first external deployments - and be the technical and operational anchor for the team as it scales.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Team Leadership: Build, lead, and grow the Production Engineering team - software support, site-reliability, and hardware-configuration engineers - setting priorities, mentoring, and owning execution and quality.
  • Last-Mile Ownership: Own the engineering last mile end to end - integrating subsystems into a working humanoid and driving it to acceptance under Factory Acceptance Test (FAT) at Robot Park and customer sites.
  • Deployment Delivery: Champion on-site deployment, bring-up, and commissioning for internal and external customers.
  • Reliability & Uptime: Establish the standards, tooling, and on-call practices that keep a growing fleet running under real-world field conditions.
  • Fleet Deployment & Observability: Own centralized deployment and rollout across the fleet - canary, staged, and cascading - and the observability and monitoring that make rollout a decision, not a guess.
  • Technical Direction: Set technical direction for provisioning, configuration management, networking, and fleet tooling, making architecture and prioritization calls in partnership with the org's Architect.
  • Cross-Functional Partnership: Partner with Commercial, Service & Support, and the PMO to align deployment schedules, site requirements, and hand-offs.
  • Process & Scale: Define lightweight, repeatable processes - sprint cadence, deployment playbooks, and FAT criteria - that scale as the team and customer base grow.

SKILLS AND REQUIREMENTS
  • Proven technical leadership - leading engineers and owning delivery of complex, cross-disciplinary systems.
  • Deep hands-on experience deploying, integrating, and commissioning complex hardware/software systems in the field, ideally robots.
  • Strong systems breadth across Linux, networking (DDS/UDP/TCP), provisioning and configuration management (Ansible), and software (C++/Python).
  • Excellent communication and stakeholder management; able to represent the team to senior leadership and customers.
  • Sound judgment under pressure at customer facilities against demanding timelines and SLAs.
  • Willingness to travel to deployment sites, up to 25% during active deployments.
  • Formal people-management experience - hiring, developing, and directing a team.

Bonus Qualifications:
  • Direct humanoid, manipulation, or teleoperation domain experience.
  • Experience standing up a new team or function from scratch.
  • Experience with ROS 2, containerization/CI-CD, and fleet-management tooling.
  • ML / MLOps in the field - model fine-tuning, post-training pipelines, or dispatching training jobs (VLA / embodied-AI workflows).
  • Warehouse and industrial systems integration (WMS / WES / MES / WCS).
  • Cloud infrastructure and fleet backend services.
  • Deep back-end experience - TypeScript and Kubernetes.
  • Deep front-end experience - React, CSS, and interface design.

EDUCATION and/or EXPERIENCE
  • Bachelor's or Master's degree in Computer Science, Computer Engineering, Robotics, or equivalent experience.
  • 8+ years of software / robotics engineering experience, OR 4+ years of direct humanoid, manipulation, or teleoperation domain experience, including time in a lead or ownership role.
  • Demonstrated experience owning on-site deployment and commissioning of complex systems.
  • At least 2 years formal managerial experience leading or mentoring engineers and driving cross-team execution.

PHYSICAL REQUIREMENTS
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times
  • Vision to read printed materials and a computer screen
  • Hearing and speech to communicate


*This is a direct hire. Please, no outside Agency solicitations.

Similar Jobs

More Jobs at Synthesia

More Consumer Technology Jobs

Find similar Technical Lead Manager - Production Engineering jobs: