Job Description We are seeking an experienced Technical Lead with 8-10 years of experience to lead Application Development (AD) and Application Maintenance & Support (AMS) initiatives in a Telecom domain environment. The role involves managing enterprise Java and middleware-based applications, supporting transition from client teams, ensuring application stability, and driving continuous improvement using modern observability and AI-driven practices.
Key Responsibilities: - Own end-to-end lifecycle of telecom billing and enterprise applications including enhancements, maintenance, and production support
- Lead knowledge transition from client teams including documentation, reverse engineering, and risk mitigation
- Perform impact analysis, solution design, and estimation for enhancements and defects
- Provide L2/L3 support including triaging, root cause analysis, and incident resolution
- Ensure SLA/KPI adherence for incident, change, and problem management
- Design and implement integration flows using OSB and web services
- Manage release cycles and deployments across environments
- Implement monitoring using Dynatrace and log analytics using Splunk
- Drive proactive monitoring, performance tuning, and anomaly detection
- Create dashboards, alerts, and observability metrics for system health
- Maintain runbooks, SOPs, and architecture documentation
- Ensure secure coding practices and quality enforcement using SonarQube
- Collaborate with business, QA, DevOps, and operations teams
- Mentor team members and drive knowledge transfer effectiveness
- Leverage AI tools for development, monitoring, and automation improvements
Required Skills & Experiences: Technical Skills: - Java 8, 21, Spring Boot, Struts, Servlets
- Oracle Service Bus (OSB 11gR1)
- WebLogic, Tomcat
- Oracle Database (SQL, PL/SQL)
- Hands-on experience with REST/SOAP services and enterprise application development
- Experience in AD/AMS delivery models and production support environments
- Linux Red Hat 8,9 and shell scripting
- Virtual server environments
- Dynatrace (APM, distributed tracing, monitoring)
- Splunk (log analysis, SPL queries, dashboards)
- Git, Jenkins/Azure DevOps
- ServiceNow/JIRA
- Security standards (OAuth2, SSL)
- Legacy modernization experience
DevOps & Tools: - SonarQube - code quality and vulnerability management
- Build tools: Maven/Gradle
- Version control: Git (GitHub)
- CI/CD: Jenkins / Azure DevOps
- Familiarity with release pipelines and automation frameworks
AMS / Support Tools: - ServiceNow, JIRA - incident, problem, and change management
- Experience handling production incidents, RCA, SLA-driven delivery
- Strong background in transition projects and support stabilization
AI & Modern Skills: - GitHub Copilot or similar AI coding tools
- AIOps using Dynatrace and Splunk ML toolkit
- AI-driven anomaly detection and log analytics
- Generative AI API exposure (Azure OpenAI)
- Automation and intelligent DevOps pipelines
Nice to Have: - Telecom billing systems knowledge
- Microservices, Docker, Kubernetes
- Cloud platforms (Azure/AWS)
The base compensation range for this role in the posted location is:
$76,336-$179,088 CAD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
