We are seeking an experienced Technical Lead with 8-10 years of experience to lead Application Development (AD) and Application Maintenance & Support (AMS) in a Telecom domain environment. The role focuses on ASP.NET/C# applications integrated with Oracle and MS SQL databases. The candidate will lead transition from client teams, ensure application stability, and drive modernization using observability (Dynatrace) and AI-driven engineering practices. Key Responsibilities: • Own end-to-end lifecycle of telecom enterprise applications including enhancements, maintenance, and production support • Lead knowledge transition from client teams including documentation, reverse engineering, and risk mitigation • Perform impact analysis, solution design, and estimation for enhancements and defect fixes • Provide L2/L3 support including incident triage, root cause analysis, and resolution • Ensure SLA/KPI adherence for incident, change, and problem management • Design, develop, and enhance ASP.NET (MVC/.NET Core) applications and REST APIs • Manage deployments and hosting in IIS environments • Implement monitoring using Dynatrace and log analytics using Splunk/ELK • Develop dashboards, alerts, and observability metrics for system health • Collaborate with cross-functional teams including business, QA, DevOps, and infrastructure • Maintain documentation, runbooks, and operational procedures • Enforce code quality standards using SonarQube • Mentor team and ensure knowledge transfer readiness • Leverage AI tools for development optimization and intelligent monitoring • Provide support and enhancements for legacy applications built using PowerBuilder and VB/VB.NET • Lead legacy modernization initiatives and migration to .NET platforms • Perform database optimization and tuning using MS SQL Server • Ensure application stability on Windows-based environments • Support integration between legacy systems and modern APIs/services • Drive continuous improvement through automation and process optimization Required Skills & Experiences: Technical Skills: • ASP.NET, C# (.NET Framework/.NET Core/.NET 6+) • ASP.NET MVC, Web API, Entity Framework • Oracle 19c (SQL, PL/SQL, performance tuning) • MS SQL Server (T-SQL, stored procedures, performance tuning) • IIS (Internet Information Services) • Windows Server and optional Linux (Red Hat) • Dynatrace (APM, distributed tracing, monitoring) • Splunk/ELK for log monitoring • Git, Azure DevOps/Jenkins • MSBuild, NuGet • SonarQube, ServiceNow, JIRA • PowerBuilder (legacy system support and maintenance) • Visual Basic (VB/VB.NET) AI & Modern Skills: • GitHub Copilot or similar AI coding assistants • Dynatrace AIOps capabilities • AI-driven anomaly detection and log analytics • Exposure to Generative AI APIs (Azure OpenAI) • Automation in DevOps pipelines Nice to Have: • Telecom billing systems knowledge • Microservices, Docker, Kubernetes • Cloud platforms (Azure/AWS) • Security standards (OAuth2, JWT, SSL) • Legacy modernization experience • ITIL processes (incident, problem, change management) The base compensation range for this role in the posted location is: $76,336-$179,088 CAD. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) • Life and disability insurance • Employee assistance programs • Other benefits as provided by local policy and eligibility