Technical Lead

Alpha Omega Integration

$150K — $175K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a professional technical lead
  • Proficient in managing tier three incidents and ensuring timely responses
  • Ability to collaborate with technical monitor and Product Owner for task prioritization
  • Exceptional written and verbal communication skills
  • Serves as the primary contact for customer escalations and complex inquiries
  • Experience with Azure application support and migration

Responsibilities

  • Lead agile project teams in Operations and Maintenance of applications
  • Propose methods to enhance operational efficiency and service delivery
  • Guide the team towards meeting project deadlines
  • Uphold software quality standards within the team
  • Provide mentorship and technical leadership
  • Oversee technical operations for smooth functionality
  • Monitor staff performance and evaluate progress

Benefits

  • Paid time off including parental, military, and bereavement leave
  • Eleven paid Federal holidays including five floating holidays
  • Health and dental insurance with employer-paid premiums
  • Life insurance and disability coverage with employer-paid premiums
  • 401(k) plan with a fully vested match after two years
  • Flexible benefit plans including FSA/DFSA/HSA
  • Annual tuition and professional development reimbursement program
Full Job Description
Job Title: Technical Lead - Solutions Architect
Clearance Required: Public Trust
Work Location: Hybrid; Virginia

A solution architect is responsible for the design and implementation of technical solutions that meet the needs of an organization. A technical lead is responsible for leading a team of engineers and ensuring that projects are completed on time and within budget. Both roles require a high level of technical expertise and experience.

Key Responsibilities:

  • Managing agile project team in Operations and Maintenance of work stream applications.
  • Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. Manage continuous improvement projects within the solutions center.
  • Guiding team development efforts towards successful project delivery.
  • Maintaining high standards of software quality within the team.
  • Providing technical leadership through coaching and mentorship.
  • Ensuring smooth functioning of technical operations.
  • Monitoring and evaluating staff progress.
  • Assisting with defining job descriptions and recruitment of replacement resources.
  • Setting goals and ensuring overall client satisfaction.
  • Managing development team, technical approach, and software delivery performance.


Required Qualifications:

Experience/Skills:

  • Five to seven years as a professional technical lead
  • Experience managing and reporting tier three incidents, ensuring tickets are answered in a timely, efficient, and knowledgeable manner. Provide continuous evaluation of processes and procedures. Contract has stringent and financial based SLA/KPI.
  • Working closely with technical monitor and Product owner in prioritization of tasks
  • Excellent Written and oral communication skills
  • Act as the main point of contact for customer escalations to management and assist in resolving the complex technical support inquiries from internal and external stakeholders.
  • Experience with a representative technology is listed below.
  • Understanding of migrating to and supporting applications in an Azure environment.


Required Certifications:

  • Certified Scrum Master


Preferred Experience/Skills:

  • Creative distribution of resources
  • Provide guidance to federal client
  • Positive can-do attitude
  • Identify solutions to problems as they arise prior to escalating with federal client
  • Utilize supporting Macro teams to knowledge share and tackler blockers internally
  • Allocate task assignment and support to team members
  • Work with federal client to identify top priority items


Salary and Benefit Information:

The likely salary range for this position is $150,000- $175,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Application Deadline: October 19, 2026

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company's policy and benefits manuals. See below, to name a few:

  • PTO including paid parental, military, and bereavement leave
  • Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year)
  • Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
  • Life Insurance, STD/LTD term disability coverage, with employer paid premiums
  • 401 (k) plan with a match that is 100% vested after you complete two years of service
  • FSA/DFSA/HSA flexible benefit plans
  • Annual Tuition & Professional Development Reimbursement benefit


We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

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