The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data centers. This includes supporting new designs/innovations through data center end-of-life, with a focus on root cause analysis of failures, capacity and availability improvement, and optimization of the existing fleet.
As a Field Engineering Technical Program Manager, you are an exceptionally strong communicator, both written and verbally. You will lead multi-discipline and highly technical teams. You will have experience of working in a complex engineering environment and will have worked on increasingly complex projects in multiple disciplines. Your experience includes data center MEP infrastructure technologies including HVAC, power distribution systems, and controls. You will generate and maintain enhanced reporting, meaningful KPIs, and process/automation improvements to ensure team efficiency and visibility of global program efforts to critical stakeholders and leadership.
You will partner with other engineering teams, operations staff, and project execution/delivery teams regularly. You will make strategic decisions regarding specific projects and overall program direction. You will be capable of connecting long-term strategies with rapid growth patterns of AWS, as well as guide specific operational needs of the business.
You must be adept at identifying and communicating upcoming risks, issues, and bottlenecks as well as be instrumental in resolving those issues, often cross multiple departmental boundaries to achieve your goal. You must possess a strong sense of organization, communication and team building skill-sets that foster robust working relationships for both internal and external stakeholders.
Key job responsibilities
• Understand both technical and business components of availability solutions to drive alignment and implementation plans between engineering, operations, procurement, legal, finance, and other partner stakeholder teams.
• Develop complete standards and processes for tracking, reporting, and closure of risks.
• Prepare narratives for executive leadership with recommendations which articulate decision points relative to cost, timing, and strategic trade-offs.
• Capture, share and leverage technical program management best practices with other product and program managers in Data Center Engineering.
• Learn and understand the AWS data center lifecycle specific to Data Center Engineering, globally.
A day in the life
About the team
Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineering Technical Program Manager, you will be leading teams to optimize global programs to meet ever-evolving customer needs as we continue expanding our data center fleet to hyper-scale. As an ideal candidate you:
• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty
• Are detail and data oriented
• Have experience managing engineering projects.
• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)
• Up to 25% travel expected.
• Have fun and work hard!
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.
If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!
Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship.
BASIC QUALIFICATIONS
- Bachelor's degree in Engineering, Computer Science, or a related field
- 3+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience
- 5+ years of technical product or program management experience
PREFERRED QUALIFICATIONS
- Experience developing and executing/delivering product and technical roadmaps influencing internal and external stakeholders
- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, OH, COLUMBUS - 127,100.00 - 171,900.00 USD annually
USA, TX, Austin - 127,100.00 - 171,900.00 USD annually
USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually
USA, WA, Bellevue - 127,100.00 - 171,900.00 USD annually
USA, WA, Seattle - 127,100.00 - 171,900.00 USD annually
