Ernst & Young

Technical Developer - Microsoft Dynamics 365 Customer Engagement & Power Platform 1

Ernst & Young$110K — $145K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of hands-on development experience with Microsoft Dynamics 365 Customer Engagement
  • Proficiency in C# and .NET Framework/Core for developing plugins and workflows
  • Experience with Dynamics 365 SDK, including Organization Service and Web API
  • Expert-level JavaScript skills, preferably using modern frameworks like React, Vue, or Angular
  • Experience with developing Power Apps Portals and using Liquid templating
  • Understanding of PowerApps Component Framework (PCF) for custom control creation
  • Familiarity with Azure services integrated with Dynamics 365, like Functions and Logic Apps

Responsibilities

  • Design and develop custom technical solutions for Dynamics 365 using C# and SDK
  • Create PowerApps Component Framework controls for enhanced user experiences
  • Develop and maintain Power Apps Portals including web templates and API integrations
  • Optimize JavaScript web resources for client-side business logic
  • Implement custom Azure integrations for enterprise scenarios
  • Provide technical guidance and code reviews for development teams
  • Collaborate with clients to translate technical requirements into solutions

Benefits

  • Comprehensive medical, dental, and prescription coverage
  • Defined contribution pension plan for future security
  • Flexible vacation policy and paid personal days
  • Opportunities for continuous learning and career progression
  • Supportive work environment with coaching from colleagues
  • Programs to enhance physical, financial, and social well-being
Full Job Description
The opportunity

Technical Developer - Microsoft Dynamics 365 Customer Engagement & Power Platform

Join our consulting team as a Technical Developer specializing in Microsoft Dynamics 365 Customer Engagement solutions. This client-facing role involves designing and implementing custom technical solutions across the Power Platform, working collaboratively with functional consultants, configurators, and global development teams to deliver enterprise-grade CRM solutions.

Your key responsibilities

Solution Design & Development
  • Design and develop custom plugins, workflow activities, and custom APIs using C# and the Dynamics 365 SDK to extend platform capabilities beyond out-of-box functionality
  • Build custom PCF (PowerApps Component Framework) controls to deliver enhanced user experiences in model-driven applications
  • Develop and maintain Power Apps Portals (Power Pages) solutions including custom web templates, liquid templating, JavaScript customizations, and portal API integrations
  • Create and optimize complex JavaScript web resources for client-side business logic, form scripting, and ribbon customizations
  • Design and implement custom Azure integrations including Azure Functions, Logic Apps, and Service Bus for enterprise integration scenarios
  • Develop and maintain integration solutions using Web APIs, OData endpoints, and third-party connectors


Technical Leadership & Collaboration
  • Collaborate with functional consultants to translate business requirements into technical specifications and solution designs
  • Provide technical guidance and code reviews for offshore development teams, ensuring adherence to coding standards and best practices
  • Participate in solution architecture discussions, contributing technical expertise to design decisions
  • Work directly with clients to understand technical requirements, present solution options, and provide technical demonstrations
  • Mentor application configurators on technical possibilities and constraints within the platform


Quality Assurance & Deployment
  • Implement comprehensive unit testing and support user acceptance testing phases
  • Manage solution packaging, deployment through development, test, and production environments using ALM practices
  • Troubleshoot and resolve technical issues across development, test, and production environments
  • Participate in code reviews and ensure solutions follow Microsoft best practices and security guidelines
  • Document technical designs, code implementations, and deployment procedures


Continuous Improvement
  • Stay current with Microsoft Dynamics 365 and Power Platform updates, new features, and development best practices
  • Contribute to internal knowledge base and reusable code libraries
  • Identify opportunities for process improvement and technical innovation within client solutions


Skills and attributes for success

Technical Expertise
  • 4+ years of hands-on development experience with Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, or Marketing)
  • Strong proficiency in C# and .NET Framework/Core for plugin and custom workflow development
  • Demonstrated experience with the Dynamics 365 SDK, including Organization Service and Web API
  • Expert-level JavaScript skills with experience in modern frameworks (React, Vue, or Angular preferred for PCF development)
  • Experience developing Power Apps Portals/Power Pages including Liquid templating, web templates, and portal-specific APIs
  • Solid understanding of the PowerApps Component Framework (PCF) for custom control development
  • Proficiency with Azure services commonly integrated with Dynamics 365 (Functions, Logic Apps, Service Bus, Key Vault)
  • Strong knowledge of web technologies: HTML5, CSS3, REST APIs, JSON, and OData
  • Experience with ALM practices including source control (Git/Azure DevOps), CI/CD pipelines, and solution management


Platform Knowledge
  • Deep understanding of Dynamics 365 data model, security model, and customization capabilities
  • Knowledge of Power Platform ecosystem including Power Automate, Power BI integration, and Dataverse
  • Understanding of authentication protocols (OAuth 2.0, Azure AD) and secure development practices
  • Familiarity with Common Data Model and Dataverse capabilities


Required Qualifications
  • Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience)
  • Microsoft certifications preferred: PL-400 (Power Platform Developer Associate) or MB-400/MB-200 series


Ideally, you'll also

Consulting & Communication Skills
  • Proven ability to work directly with clients, gathering technical requirements and explaining complex technical concepts
  • Experience working in agile/scrum development environments within consulting projects
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent written and verbal communication skills for technical documentation and client presentations
  • Ability to work collaboratively across distributed teams and time zones
  • Experience mentoring junior developers or offshore team members


What we look for

We are looking for a proactive and results-oriented individual who is passionate about leveraging technology to drive business success. You should be a strategic thinker with the ability to adapt to changing client needs and industry trends

This job posting does not relate to an existing vacancy within our organization, however we welcome applications on a rolling basis.

What we offer

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you


EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.
  • Toronto: $110,000 to $145,000
  • Ottawa: $104,000 to $140,000
  • Vancouver: $110,000 to $145,000


Are you ready to shape your future with confidence? Apply today.

About Ernst & Young

Ernst & Young (EY) is a multinational professional services firm that provides audit, tax, consulting, and advisory services to clients in a wide range of industries. The firm was founded in 1989 through the merger of Ernst & Whinney and Arthur Young & Co., and has since grown to become one of the largest professional services firms in the world. EY is committed to building a better working world by helping its clients solve their toughest challenges, and by creating a positive impact on the communities it serves.
Learn more about Ernst & Young
Size
300,000 employees
Industry
Founded
1989

Similar Jobs

More Jobs at Ernst & Young

More Information Technology Jobs

Find similar Technical Developer - Microsoft Dynamics 365 Customer Engagement & Power Platform 1 jobs: