Technical Coordinator P2BS

PHSA • $79K — $98K *
Vancouver, BC V5K 5J9In-Person
Healthcare
Less than 5 years of experience
Reposted 3 days ago
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Job Overview by Ladders

Qualifications

  • Completion of recognized competency assessment exam and registration in relevant field(s) per CAMLPR or CSMLS certification.
  • Bachelor of Science degree or equivalent qualifications combined with a minimum of three years' related experience.
  • Demonstrated understanding of settler colonialism's impacts on Indigenous Peoples in health contexts.
  • Commitment to anti-racism and Indigenous Cultural Safety initiatives within healthcare.
  • Knowledge of relevant health legislation and documents related to Indigenous rights and healthcare equity.

Responsibilities

  • Provide technical guidance and support to staff in the designated area of expertise.
  • Assist in developing and implementing policies and procedures to meet practice goals.
  • Monitor quality control activities to ensure compliance with safety standards.
  • Participate in training and orientation programs for staff and students.
  • Evaluate and implement new instrumentation and methodologies in the lab setup.
  • Ensure proper maintenance and calibration of laboratory instruments.
  • Assist with the implementation and maintenance of Laboratory Information Systems (LIS).

Benefits

  • Opportunities for professional development and training.
  • Access to health benefits and wellness programs.
  • Participation in a supportive and collaborative work environment.
  • Ability to make a meaningful impact in Indigenous health care equity initiatives.
Full Job Description
Requisition number

198997E

Date posted

05/15/2026

Technical Coordinator P2BS

Newborn Screening - Vancouver

The Technical Coordinator is responsible to assist in providing technical leadership and expertise in the designated discipline or area of expertise. Acts as a technical resource for designated practice; monitors the quality of technical work performed to ensure standards are met and safety procedures are followed. Participates in the development, coordination and implementation of staff and student orientation and training programs. Provides input into performance management of team members, and provides technical training and coaching to laboratory staff. Assist with workplace solutions and the implementation of new; equipment, techniques, and procedures at assigned and other designated sites.

What you'll do
  • Act as a technical resource by providing technical guidance to staff within the designated discipline or area of expertise using established standards and methodologies. Assist the Technical Practice Lead or Team Lead in the development of; standardized policies, standards and procedures in support of practice goals and objectives. Assist in implementing and communicating planned technical changes to staff and providing the appropriate feedback to the Technical Practice Lead or Team Lead as required. Involve the Team Lead or Technical Practice Lead in resolving problems and removing barriers.
  • Provide technical guidance and advice through methods such as demonstrating procedures and work techniques to staff, assisting with facilitating resolutions to technical issues, and monitoring technical activities to ensure area standards are met and safety procedures are followed. Communicate unresolved work issues to Team Lead or Technical Practice Lead as appropriate for escalation. Act as a resource person for troubleshooting problems with instrumentation and methodology.
  • Assist with the development, implementation and evaluation of the discipline specific Quality Program and related activities, and assists in monitoring KPI's. Monitor internal and external quality control and other quality indicators, makes corrections as appropriate, and prepares quality indicator reports. Communicate technical quality issues to the Technical Practice Lead or Team Lead, participate in the investigation of critical incidents as required and ensures that the Site Supervisor or Team Lead is kept informed of all quality and safety issues. Implement DAP standards and recommendations and ensure staff compliance. Assist in the investigation of complaints from health care providers and patients. Assist Site Supervisor and Team Lead to ensure the site/area meets safety standards. Comply with safety responsibilities as outlined in the WorkSafeBC Regulation and Lower Mainland Pathology and Laboratory Medicine Safety Manual.
  • Participate in the development, coordination and implementation of staff and students orientation and training programs. Assist the Technical Practice Lead or Team Lead and Site Supervisor with coordination of training activities and performance within designated area, identify training requirements, develop tools for training and competency and perform the necessary audits to ensure competency. Demonstrate procedures and work techniques as required. Provide input on technical performance issues and refers them to the Site Supervisor.
  • Participate in the evaluation, selection and implementation of new instrumentation and methodology, as required. Inform the Technical Practice Lead or Team Lead of the equipment needs for the site/area and provides data such as test volumes and maintenance documents as required. Assist in the implementation of timelines and assigns staff to the evaluation and implementation of new equipment. Assist in the evaluation of new methods and equipment, the implementation of new procedures, and schedules the training of designated staff in new equipment, techniques, and procedures as appropriate. Responsible for maintenance and calibration of designated laboratory instruments and informs, Technical Practice Lead or Team Lead and Site Supervisor and department staff of significant instrument failures as required. Assist the Technical Practice Lead or Team Lead with the development and maintenance of procedure manuals for assigned area.
  • Assist the Team Lead or the Technical Practice Lead with implementation, maintenance, and upgrading of new Laboratory Information Systems (LIS). Participate in the maintenance of the Laboratory Information System as required, assists with LIS training and responds to specific user requirements. Identify need for changes and assists in identifying areas for efficiency improvements, communicates requirements as appropriate. Participate in the coordination of downtime procedures and insure staff competency of LIS. Report LIS failure issues to Site Supervisor or Technical Practice Lead.
  • Ensure safety procedures are followed by performing duties such as providing staff with opportunities to participate in the laboratory safety team, communicating safety issues and providing safety related information as it is provided from others including the laboratory safety awareness team, occupational health and safety staff and established regulatory bodies. Ensure required staff training is completed.
  • Assist in the implementation of practice related training and orientation in collaboration with the Team Lead or Technical Practice Lead. Review training requirements with staff and students. Ensure student performance evaluations are completed and facilitates the completion of competency assessment tools.
  • Maintain awareness of relevant advances and changes in current trends regarding instrumentation, methodology and technical knowledge and expertise. Maintain competency on appropriate benches by regularly performing routine and/or complex tests in areas of the laboratory following established methods and guidelines and utilizing automated instruments or manual techniques. Validate tests performed by monitoring performance and checking results for probable outcomes.
  • Responsible for maintaining appropriate levels of inventory and approves orders of reagents, supplies and sundries in accordance with LEAN practices and in consultation with the Team Lead or Technical Practice Lead.
  • Participate and/or ensure laboratory representation and participation in program teams, and other internal/external committees such as LEAN projects, as required.
  • Travel throughout the lower mainland, as assigned, to provide onsite support to various Pathology and Laboratory Medicine sites.
  • Perform other related duties as assigned.

What you bring

Qualifications
  • Successful completion of recognized competency assessment exam, registration in the relevant field(s) of practice, in accordance with the Canadian Alliance of Medical Laboratory Professionals Regulators (CAMLPR) pathways or certification with the Canadian Society for Medical Laboratory Science (CSMLS).
  • Discipline: Newborn Screening
  • Bachelor of Science degree or an Advanced Registered certificate or completion of a supervisory/management program plus a minimum of three (3) years' recent, related experience or an equivalent combination of education, training and experience. A valid BC driver's license and access to a personal vehicle for business related purposes.
  • Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
  • Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Provincial Labs contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies
  • Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
  • Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge
  • Comprehensive knowledge and recent related experience in laboratory discipline
  • Comprehensive knowledge of the standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associations
  • Comprehensive knowledge of method development and evaluation and research processes.
  • Comprehensive knowledge of organization policies, procedures, and standards of care, including practice of safe work procedures with discipline equipment
  • Knowledge of administrative structure and function of laboratories of varying sizes
  • Demonstrated ability to function as a team member, leader, teacher, motivator, and facilitator and to coach and deal with others effectively and in a supportive manner
  • Demonstrated ability to communicate effectively, both verbally and in writing, with co-workers, medical personnel and other health care staff, both one-to-one and in groups.
  • Demonstrated ability to deal with and/or guide others in resolution of conflict issues
  • Demonstrated ability to work independently and in collaboration with others
  • Demonstrated ability to work under pressure in a constantly changing environment and to organize and prioritize competing demands
  • Demonstrated ability to manage own learning to meet future challenges within the organization
  • Demonstrated knowledge of computerized systems relating to the Laboratory and current software applications such as Word, Excel, and PowerPoint
  • Physical ability to perform the duties of the position
  • Ability to operate related equipment
  • Ability to travel to designated facilities
  • Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
  • Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

About PHSA

PHSA Careers

Joining the PHSA team offers more than just a job; it presents a gateway to a fulfilling career in healthcare, surrounded by a community dedicated to improving public health services. PHSA stands as a beacon of innovation and leadership in the healthcare sector, providing a plethora of job opportunities that promise professional growth and personal satisfaction.

Explore Job Opportunities

PHSA offers a variety of positions that cater to a range of skills and experiences, from entry-level roles to senior leadership positions. Whether looking for a full-time position, part-time employment, or an internship, PHSA has opportunities that can lead to rewarding careers in numerous healthcare disciplines.

Cultivate Your Career

At PHSA, career advancement is a priority, supported by comprehensive diversity training and leadership development programs. These initiatives ensure that every team member has the tools and knowledge necessary for professional growth and success within the company.

Innovative Work Environment

PHSA is committed to fostering an environment of innovation where team members can contribute to groundbreaking projects and initiatives. This commitment to innovation not only enhances the services PHSA provides but also enriches the professional lives of its employees.

Benefits and Culture

The benefits at PHSA go beyond the standard employment package. Employees enjoy a supportive culture that values diversity and inclusion, comprehensive health benefits, and programs designed to promote work-life balance. Networking events and professional development sessions are integral parts of the PHSA experience, helping to strengthen internal connections and enhance career trajectories.

Join the Team

PHSA is actively hiring and looking for individuals who are passionate, curious, and driven to make a difference. Explore open positions that match your skills and interests on the PHSA Careers page. Tailor your resume to highlight relevant experience and prepare for your interview with confidence, knowing that PHSA values thorough preparation and a keen interest in healthcare innovation.

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