As a Technical Consultant at Aderant, you will play a critical role in implementing, configuring, and supporting our enterprise legal software solutions for law firms and professional services organizations. This role requires technical expertise, problem-solving abilities, and a client-focused mindset to ensure successful solution delivery and ongoing system optimization.
Key Responsibilities- Implementation & Configuration
- Deploy and configure Aderant products (e.g., Expert, ATO, CompuLaw etc.) to meet client requirements.
- Work closely with business analysts and project managers to translate functional specifications into technical solutions.
- Perform system installations, upgrades, integrations, and customizations.
- Client Engagement
- Act as a technical liaison between clients and internal teams.
- Provide guidance, best practices, and training to ensure clients maximize value from Aderant solutions.
- Troubleshoot and resolve client-reported issues in a timely manner.
- Support & Maintenance
- Provide post-implementation support and ongoing system maintenance.
- Identify and escalate complex issues to senior consultants or product engineering teams.
- Ensure compliance with security and data protection standards.
Qualifications- Education: Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
- Technical Skills:
- SQL development and database administration experience.
- Familiarity with .NET, C#, XML, Web Services, and scripting languages (PowerShell, Python, etc.).
- Knowledge of ERP/financial systems, preferably in the legal or professional services sector.
- Experience with reporting tools (SSRS, Power BI, Crystal Reports).
- Familiarity with Azure, cloud platforms, or SaaS environments is a plus.
- Soft Skills:
- Excellent problem-solving, analytical, and communication skills.
- Strong customer-service orientation with the ability to manage client expectations.
- Ability to work independently and as part of a global, distributed team.
- Project management or consulting experience is an advantage.
