We are seeking a Technical Communications & Data Analyst to support operational processes, data management, and internal communications. This role is ideal for a highly organized and adaptable professional who can work across disciplines; combining technical writing, data analysis, and process improvement. The ideal candidate brings strong communication skills, analytical thinking, and an interest in using AI tools and automation to improve efficiency and team performance. The Technical Communications and Data Analyst blends the skills of a data analyst with those of a technical communications professional, ensuring that data is not only accurate and insightful but also effectively communicated to stakeholders. Location: Louisville, KY (Preferred) Other Locations: Chicago, IL; Dallas, TX; Nashville, TN; New York, NY; Tampa, FL; Washington, DC Work Type: Primarily Remote (Hybrid as needed) You must be authorized to work in the US without Humana sponsorship as Humana will not provide work visa sponsorship at any point in time for this position. Key Responsibilities: Data Analysis & Insights • Has ownership, maintenance, and collection responsibility for data assets in the functional production support process • Collect, clean, and analyze data from multiple sources using tools like SQL, Excel, Python, or Tableau • Identify patterns, trends, and correlations to support descriptive, diagnostic, predictive, and prescriptive analytics Technical Communications • Assist with creation of branding, communication, and training materials • Translate complex data findings into clear, concise, communications for diverse audiences • Develop and maintain digital asset libraries (e.g., multimedia content, documents) for easy retrieval and reuse Skills & Qualifications: Analytical Skills: Proficiency in data analysis tools (SQL, Excel, Python, Tableau), statistical methods, and visualization software. Technical Skills: Demonstrated familiarity with AI concepts and how they are applied in an organization, such as but not limited to: • Programming (Python mainly) • NumPy, Pandas, SciPy • Clean code, debugging, version control (Git) • Machine Learning Basics • Supervised & unsupervised learning • Regression, classification, clustering • Model evaluation (accuracy, precision, recall, etc.) • Data Handling & Preprocessing • Data cleaning, transformation • Feature engineering • Working with structured + unstructured data • Familiarity with Technology Business Management (TBM), Apptio, or IT Finance helpful, but not required Communication Skills: Strong written, verbal, and visual communication, ability to explain technical concepts to non-technical audiences. Ability to story tell: to write and speak clearly to inform diverse audiences. • Experience with SharePoint and PowerPoint • Proficiency in Microsoft Excel (data organization, formulas, basic analysis) • Highly organized with strong attention to detail Organizational Skills: Ability to manage multiple projects, maintain accurate records, and follow documentation standards with strong attention to detail. Experience: • 1-3 years in data, financial, or systems analysis • A degree in Computer Science, Math, Statistics, or Business strongly preferred • Experience creating documentation, training materials, or process guides • Familiarity with process improvement methodologies • Experience working in cross-functional or multidisciplinary teams Work Environment • Remote-first with flexibility • Occasional in-person collaboration as needed • Preference for candidates based in or near Louisville, KY. Other Locations: Chicago, IL; Dallas, TX; Nashville, TN; New York, NY; Tampa, FL; Washington, DC Additional Information This role is designed for a versatile professional who enjoys blending communication, data, and operations while contributing to a collaborative and evolving environment. Use your skills to make an impact Interview Format: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Work-At-Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. • Satellite, cellular and microwave connection can be used only if approved by leadership. • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. #LI-Remote Limited Geography Remote - This is a remote position but located within a specific geography. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $73,400 - $100,100 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.