American International Group

Technical Capability Manager - GenAI

American International Group • $130K — $180K *
Atlanta, GA 30349In-Person
Enterprise Technology
11 - 15 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field
  • 15+ years of experience in functional or technical architecture
  • 10+ years in technical leadership roles
  • Proven track record in establishing technology standards
  • Expertise in generative AI and enterprise technology ecosystems

Responsibilities

  • Manage IT strategy development and architecture roadmaps
  • Drive technology strategy and governance frameworks
  • Establish best practices for architectural standards
  • Ensure cross-functional collaboration for solutions
  • Identify and mitigate technical risks
  • Research and advocate for emerging technologies

Benefits

  • Comprehensive Total Rewards Program for health and financial security
  • Continuous learning and professional development opportunities
  • Culture of inclusion and respect for diverse backgrounds
  • Collaborative in-office working environment
  • Commitment to employee wellbeing and development
Full Job Description
Technical Capability Manager - GenAI

How you will create impact

The Technical Capability Director oversees end-to-end architecture, standards, and strategic direction for a specific technology capability across multiple geographies and business units. This role serves as the primary authority and subject matter expert for their designated technology domain, driving consistency, innovation, and excellence throughout the organization.

Your responsibilities include:

Functional Domain Responsibilities
  • You will be responsible for managing activities related to IT strategy development, establishing current, transitional and target state architectures, and creating comprehensive roadmaps for your technology capability that align with enterprise standards. This includes defining standards for implementation, integration patterns, scalability requirements, and operational excellence.

Technical Domain Leadership
  • You will drive the technology strategy, governance frameworks, and architectural standards for your designated capability across lines of business. You will establish best practices, evaluate emerging technologies, and create a clear vision that positions AIG for technological leadership in the insurance industry. You will collaborate with other architects to create, adopt, and propagate company technology standards and engineering principles.

People Management
  • First line manager or senior individual contributor with significant influence across technical teams

Geographic Scope
  • Multiple Countries

Key Objectives inclue:
  • 1.Technology Strategy Development - Define and evolve the long-term vision and roadmap for your designated technology capability, ensuring alignment with business goals and enterprise architecture.
  • 2.Standards & Governance - Establish and maintain technical standards, patterns, and governance frameworks that ensure consistency, quality, and adherence to best practices.
  • 3.Capability Excellence - Drive continuous improvement and maturity of the technology capability, evaluating new technologies and approaches to enhance functionality, performance, and value delivery.
  • 4.Investment Prioritization - Make strategic recommendations on technology investments, balancing immediate business needs with long-term architectural vision and technical debt management.
  • 5.Cross-functional Collaboration - Partner with delivery teams, product owners, and other capability owners to ensure solutions meet enterprise standards while enabling business outcomes.
  • 6.Technical Risk Management - Identify, assess, and mitigate technology risks related to the capability area, including security vulnerabilities, scalability concerns, and operational issues.
  • 7.Knowledge Development - Create and foster centers of excellence, driving knowledge sharing and upskilling across the organization in the capability area.
  • 8. Technology Innovation - Research emerging technologies and industry trends to identify opportunities for innovation that could create competitive advantage.
  • 9.Vendor Management - Evaluate, select, and manage relationships with technology vendors and partners, ensuring optimal value and alignment with strategic goals.
  • 10.Technology Advocacy - Champion your technology capability, educating stakeholders on its value, applications, and best practices.


What is needed to be successful

Scope and Impact:
  • Oversee the end-to-end architecture, standards, and implementation approach for a critical technology capability across multiple geographies and business units
  • Serve as a key contributor to technology governance, standards definition, and strategic planning
  • Make strategic recommendations on technology investments that balance immediate needs with long-term vision
  • Drive innovation and excellence within the capability area, positioning the organization for competitive advantage

Problem Solving:
  • Identify and resolve complex architectural and technical challenges that span multiple systems and business domains
  • Apply expert analysis techniques to evaluate technology options and make strategic recommendations
  • Develop creative solutions to ambiguous technical challenges, leveraging deep expertise in your specialty area
  • Balance competing priorities between business needs, technical excellence, and operational requirements

Autonomy and Decision Making:
  • Apply expert judgment to make critical technical decisions that impact enterprise architecture
  • Establish decision-making frameworks that guide technology choices across delivery teams
  • Set priorities and sequence capability evolution with minimal oversight
  • Make authoritative recommendations on technology investments and strategic direction

Leadership:
  • Provide expertise in planning, developing, and executing technology initiatives
  • Act as the subject-matter expert and technology champion, frequently liaising with executive leadership
  • Mentor and develop technical talent within your capability area
  • Create and foster centers of excellence, driving knowledge sharing and upskilling across the organization

Knowledge Expertise:
  • Comprehensive knowledge of architectural principles, patterns, and practices within your technology domain
  • Advanced understanding of enterprise technology ecosystems, including SaaS, IaaS, PaaS, APIs, microservices, and event-driven architectures
  • Deep expertise in current and emerging technologies relevant to your capability area
  • Strong grasp of software development methodologies, DevSecOps practices, and CI/CD pipelines
  • Understanding of industry regulations, compliance requirements, and security standards impacting technology implementations

Education and Years of Experience:
  • Bachelor's degree in computer science, computer engineering, system analysis, related field of study, or equivalent experience
  • 15+ years of experience in at least two disciplines: functional architecture, solution architecture, technical architecture, application development, infrastructure, or operations in a hybrid environment
  • 10+ years in positions of technical leadership with a proven track record of establishing technology standards and driving architectural excellence
  • Demonstrated expertise in your specific technology capability area


Veterans are encouraged to apply.

#LI-CM1 #LI-AIG #AI #GenAI #artificialintelligence

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Functional Area:

IT - Information Technology

AIG PC Global Services, Inc.

About American International Group

American International Group provides property insurance, life insurance, and financial services.

American International Group Careers

Join the dynamic team at American International Group (AIG), a leading global insurance organization, and propel your career into a future of opportunities and professional growth. At AIG, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Work You’ll Do

At American International Group, you will collaborate with some of the brightest minds in the industry, dedicated to solving complex challenges and driving transformative solutions in the world of insurance. Our team is at the forefront of developing innovative insurance products that not only meet the needs of our clients worldwide but also anticipate future trends.

Explore Job Opportunities and Internships

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, AIG offers a range of job opportunities and internships across various functions. From underwriting and claims to finance and technology, your next position awaits you at AIG. Our internships provide invaluable hands-on experience, helping you to enhance your skills and make meaningful contributions from day one.

Grow and Develop Your Career

AIG believes in the power of continuous learning and offers extensive training and development programs to help you hone your skills and advance your career. Leadership development, diversity training, and innovation workshops are just a few examples of how we invest in our employees' growth and leadership capabilities.

Benefits and Culture

Joining AIG means more than just having a job; it means being part of a team that values diversity and is committed to creating an inclusive environment where everyone can thrive. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At AIG, you will find a supportive network and a culture that applauds innovation and rewards performance.

Networking and Professional Development

We encourage our employees to build professional relationships both within and outside the company through networking events, professional groups, and career fairs. These opportunities not only enhance your career but also expand your professional network, which is vital in today’s dynamic job market.

Join Our Team

Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level. Explore the exciting and rewarding career opportunities available at American International Group today.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our careers blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about new openings and exclusive insights from professionals within AIG. At American International Group, your career is just the beginning – it’s a pathway to developing your skills, meeting new challenges, and making a difference in a global company known for its commitment to innovation and excellence. Join us and shape your future with AIG.
Learn more about American International Group
Size
36,600 employees
Market Cap
$46.4 billion
Industry
Finance & Insurance
Net Income
-$5.9 billion
Founded
1919
5 Year Trend
-0.3%
Revenue
$43.7 billion
NASDAQ
AIG
* Ladders Estimates

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