EXL Service

Technical Business Analyst

EXL Service • $100K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Proficient in Impala SQL query interpretation and decomposition into business requirements.
  • Working knowledge of Apache Spark architecture and the ability to draft user stories for engineering teams.
  • Experienced in creating user stories and documenting business requirements.
  • Solid understanding of data integration principles and best practices for data quality.
  • Proven ability to convert stakeholder needs into technical requirements for engineering.
  • Skilled in using agile tools like Jira for managing sprints and backlogs.
  • 5+ years in analytics, business intelligence, or a related data-focused role.

Responsibilities

  • Review complex Impala SQL queries and translate them into clear business requirements.
  • Facilitate sessions with business clients to identify data needs and reporting goals.
  • Collaborate with Spark engineers to ensure solutions align with business intent.
  • Lead analytics processes across various business units, optimizing approaches to problems.
  • Consult with clients on BI strategies, data quality, and analytical solutions.

Benefits

  • Hybrid work model: 2-3 days in office, promoting work-life balance.
  • Engagement with cutting-edge technologies and analytics methodologies.
  • Exposure to diverse business units and stakeholders, enhancing professional network.
  • Opportunity for career growth and skill advancement in a data-driven environment.
Full Job Description
JOB DESCRIPTION
We are looking for a seasoned Technical Business Analyst with strong business analysis and stakeholder management capabilities to act as the bridge between business teams and data engineering organizations.

Work Location: Pittsburgh, PA
Work Mode: Hybrid (2-3 days/week in office)
Salary Range: $100K/Yr - $120K/Yr Base + Annual Bonus

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process

For more information on benefits and what we offer please visit us atUS Careers and Benefit


JOB RESPONSIBILITIES
  • Review and interpret complex Impala SQL queries written by business stakeholders and translate them into clear business requirements and agile user stories for the Spark development team.
  • Facilitate requirements-gathering sessions with business clients to surface data needs, KPIs, and reporting goals.
  • Partner with Spark engineers throughout development to ensure delivered solutions match original business intent.
  • Lead analytics processes across multiple business units, determining the optimal analytical approach for each problem.
  • Consult with clients on BI tool strategy, data quality, and analytical solution development.

JOB QUALIFICATIONS

Must-Have Technical Skills

  • Proficiency in reading and decomposing complex Impala SQL queries into business requirements and user stories.
  • Working knowledge of Apache Spark architecture and processing model 6 sufficient to write development-ready stories for a Spark engineering team.
  • Strong experience in user stories creation and business requirements documentation.
  • Solid understanding of data integration principles and data quality best practices.
  • Demonstrated ability to translate business stakeholder needs into precise technical requirements for engineering teams.
  • Proficiency with agile tooling such as Jira for sprint and backlog management.
  • 5+ years of experience in analytics, business intelligence, or a related data-focused role.

Good to Have

  • Hands-on experience writing PySpark or Spark SQL.
  • Hands-on experience with Business Intelligence (BI) tools such as Tableau, Power BI, or equivalent.
  • Familiarity with Hadoop, data lake, or lakehouse platforms (Delta Lake, Iceberg, or similar).
  • Experience with statistical modeling or advanced analytical techniques.
  • Background in data modernization or platform migration programs.
  • Prior consulting or client-facing professional services experience.
  • Domain experience in banking or financial services.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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