American Institutes for Research (AIR)

Technical Assistance Consultant, Healthcare Innovations

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 6+ years or Master's Degree with 4+ years of experience; Doctoral Degree also considered.
  • Proven history in designing and conducting diverse technical assistance activities.
  • Skilled in creating communications for various formats, including newsletters and online sites.
  • Experience in qualitative data collection and analysis, including surveys and interviews.
  • Ability to translate complex policies into user-friendly, actionable information.
  • Background in delivering technical assistance specifically for Medicaid programs.
  • Familiarity with behavioral health practices and integrated care delivery.
  • Knowledge of health information technology as applied to provider environments.

Responsibilities

  • Identify and assess technical assistance needs of participants.
  • Create strategic plans to address those needs effectively.
  • Develop resources such as memos, checklists, and case studies for the program.
  • Host webinars and office hours to facilitate participant engagement and learning.
  • Design communications tailored for diverse audiences and formats.
  • Document and streamline technical assistance processes and procedures.
  • Facilitate discussions to assist participants in reaching their program milestones and synthesize insights.

Benefits

  • Flexible remote working options within the continental U.S. or from office locations.
  • Opportunities to engage in impactful healthcare innovations and assist states and providers directly.
  • Supportive work culture focused on instructional quality and improving healthcare outcomes.
Full Job Description
AIR is seeking a Technical Assistance Consultant to join AIR's Healthcare Innovations program, which focuses on supporting the Centers for Medicare & Medicaid Services Innovation Center in implementing and evaluating payment models. This specific position will support AIR's work to provide technical assistance to states, providers, or other entities that participate in the payment models. The work involves a combination of designing and conducting technical assistance activities and resources, as well as developing communications to support information sharing through a variety of modalities.

This position has the flexibility to work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.
Responsibilities:

The responsibilities for the position include:

  • Identifying, assessing, and tracking the technical assistance needs of program participants.
  • Creating plans to address technical assistance needs.
  • Applying subject matter expertise or policy translation related to the program to develop technical assistance resources, including: memos, tipsheets, factsheets, checklists, templates, policy or review guides, frequently asked questions, and case studies.
  • Developing, hosting, or supporting webinars and office hours.
  • Designing communications for a variety of audiences and modalities.
  • Documenting technical assistance processes and procedures.
  • Facilitating discussions with program participants to identify participants' progress toward program milestones, develop strategies and guidance to ensure participant success, and synthesize common themes across participant discussions.
  • Leading meetings and presenting information to team members and clients• Managing content within an online collaboration website to support program participants (e.g., resource library management, chatter posts).
  • Compiling and interpreting engagement metrics related to program activities and communications.
  • Managing content within an online collaboration website to support program participants (e.g., resource library management, chatter posts).

Qualifications:

Education, Knowledge, and Experience

  • Bachelor's Degree and 6 or more years of experience; Master's Degree and 4 or more years of experience; Doctoral Degree.
  • Experience designing and conducting technical assistance activities and resources, such as briefs, guides, toolkits and webinars for a variety of audiences.
  • Experience developing communications for newsletters, online collaboration sites, and public-facing websites.
  • Experience with qualitative data collection and analysis, such as for online surveys and interviews.
  • Experience translating policy into practical and actionable information for various audiences.
  • Experience delivering technical assistance for Medicaid programs and/or state Medicaid offices.
  • Knowledge of and experience working with behavioral health practices and clinicians, including integrated care delivery.
  • Knowledge of health information technology at the provider level.


Skills

  • Strong commitment to improving instructional quality and student outcomes through the use of research-based practices.
  • Excellent interpersonal and communication skills for working with stakeholders at various levels and from a range of backgrounds.
  • High attention to detail and a strong commitment to accuracy and quality.
  • Ability to lead and collaborate effectively in both in-person and virtual environments.
  • Strong organizational skills and ability to manage multiple projects simultaneously.


Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

#LI-MP1 #LI-REMOTE

AIR's Total Rewards Program, is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers the anticipated annual salary as listed. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States.

Anticipated Annual Salary Range

$87,000-$110,000 USD

About American Institutes for Research (AIR)

The American Institutes for Research (AIR) is a nonprofit, nonpartisan behavioral and social science research, evaluation, assessment, and technical assistance organization based in Washington, D.C. AIR was established in 1946 as a behavioral and social science research organization. AIR's mission is to conduct and apply the best behavioral and social science research and evaluation towards improving people's lives, with a special emphasis on the disadvantaged. AIR has more than 2,000 employees and offices across the United States and abroad.
Learn more about American Institutes for Research (AIR)
Size
2,000 employees
Industry
Founded
1946

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