American Institutes for Research (AIR)

Technical Assistance Consultant, Healthcare Innovations

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 6+ years of experience or Master's Degree with 4+ years of experience; Doctoral degree also acceptable.
  • Proven ability in designing technical assistance resources like toolkits, webinars, and guides.
  • Experience crafting communication materials for various platforms such as newsletters and websites.
  • Skilled in qualitative data collection and analysis, including surveys and interviews.
  • Expertise in translating policy into actionable insights for diverse audiences.
  • Background in providing technical assistance specifically for Medicaid programs or state Medicaid offices.
  • Familiarity with behavioral health practices and integrated care delivery.

Responsibilities

  • Identify and assess technical assistance needs of program participants.
  • Create actionable plans to meet those needs.
  • Develop comprehensive technical assistance resources and documentation.
  • Organize and facilitate webinars and interactive office hours.
  • Craft tailored communications catering to different audience segments.
  • Document procedures and processes related to technical assistance.
  • Synthesize participant discussions to identify common challenges and success strategies.

Benefits

  • Flexible remote work options within the U.S.
  • Access to a comprehensive Total Rewards Program that competes with market standards.
  • Opportunities for professional growth and development within the healthcare sector.
Full Job Description
AIR is seeking a Technical Assistance Consultant to join AIR's Healthcare Innovations program, which focuses on supporting the Centers for Medicare & Medicaid Services Innovation Center in implementing and evaluating payment models. This specific position will support AIR's work to provide technical assistance to states, providers, or other entities that participate in the payment models. The work involves a combination of designing and conducting technical assistance activities and resources, as well as developing communications to support information sharing through a variety of modalities.

This position has the flexibility to work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.
Responsibilities:

The responsibilities for the position include:

  • Identifying, assessing, and tracking the technical assistance needs of program participants.
  • Creating plans to address technical assistance needs.
  • Applying subject matter expertise or policy translation related to the program to develop technical assistance resources, including: memos, tipsheets, factsheets, checklists, templates, policy or review guides, frequently asked questions, and case studies.
  • Developing, hosting, or supporting webinars and office hours.
  • Designing communications for a variety of audiences and modalities.
  • Documenting technical assistance processes and procedures.
  • Facilitating discussions with program participants to identify participants' progress toward program milestones, develop strategies and guidance to ensure participant success, and synthesize common themes across participant discussions.
  • Leading meetings and presenting information to team members and clients• Managing content within an online collaboration website to support program participants (e.g., resource library management, chatter posts).
  • Compiling and interpreting engagement metrics related to program activities and communications.
  • Managing content within an online collaboration website to support program participants (e.g., resource library management, chatter posts).

Qualifications:

Education, Knowledge, and Experience

  • Bachelor's Degree and 6 or more years of experience; Master's Degree and 4 or more years of experience; Doctoral Degree.
  • Experience designing and conducting technical assistance activities and resources, such as briefs, guides, toolkits and webinars for a variety of audiences.
  • Experience developing communications for newsletters, online collaboration sites, and public-facing websites.
  • Experience with qualitative data collection and analysis, such as for online surveys and interviews.
  • Experience translating policy into practical and actionable information for various audiences.
  • Experience delivering technical assistance for Medicaid programs and/or state Medicaid offices.
  • Knowledge of and experience working with behavioral health practices and clinicians, including integrated care delivery.
  • Knowledge of health information technology at the provider level.


Skills

  • Strong commitment to improving instructional quality and student outcomes through the use of research-based practices.
  • Excellent interpersonal and communication skills for working with stakeholders at various levels and from a range of backgrounds.
  • High attention to detail and a strong commitment to accuracy and quality.
  • Ability to lead and collaborate effectively in both in-person and virtual environments.
  • Strong organizational skills and ability to manage multiple projects simultaneously.


Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

#LI-MP1 #LI-REMOTE

AIR's Total Rewards Program, is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers the anticipated annual salary as listed. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States.

Anticipated Annual Salary Range

$87,000-$110,000 USD

About American Institutes for Research (AIR)

The American Institutes for Research (AIR) is a nonprofit, nonpartisan behavioral and social science research, evaluation, assessment, and technical assistance organization based in Washington, D.C. AIR was established in 1946 as a behavioral and social science research organization. AIR's mission is to conduct and apply the best behavioral and social science research and evaluation towards improving people's lives, with a special emphasis on the disadvantaged. AIR has more than 2,000 employees and offices across the United States and abroad.
Learn more about American Institutes for Research (AIR)
Size
2,000 employees
Industry
Founded
1946

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