Tata Consultancy Services

Technical Architect

Tata Consultancy Services$100K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in AI architecture and implementation.
  • Strong understanding of telemetry ingestion and unified observability.
  • Proficiency in creating integration patterns for ITSM and other platforms.
  • Experience with data governance including access controls and PII handling.
  • Familiarity with Responsible AI practices and implementation.
  • Ability to define and establish next-generation roles in AI Ops.

Responsibilities

  • Define target architecture for AI-enabled Application Management Services (AMS).
  • Design a versatile orchestration layer for AIOps and related workflows.
  • Establish integration patterns with ITSM tools like ServiceNow and Jira.
  • Create data contracts ensuring data quality across various platforms.
  • Oversee data governance, including retention and encryption policies.
  • Implement responsible AI guardrails and testing procedures.
  • Define evolving roles within the AI Ops framework.

Benefits

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage including dental and vision.
  • Family support through parental leave.
  • Diverse insurance options including identity theft protection.
  • Reimbursement for certifications and training.
  • Generous time-off policy including vacation and sick leave.
  • Legal and financial assistance programs.
Full Job Description
Skill: AI Architect

Must Have Technical/Functional Skills:

  • Define the target architecture for AI enabled AMS: telemetry ingestion, unified observability (metrics, logs, traces), event correlation, and signal driven operations.
  • Design an agentic orchestration layer (tooling agnostic) to coordinate AIOps, LLM agents, runbooks, and ITSM workflows.
  • Establish integration patterns with ITSM (e.g., ServiceNow/Jira), chat/collab platforms, CMDB, CI/CD, and cloud monitors.
  • Create data contracts and a normalized telemetry schema across apps/infra/cloud/edge; ensure lineage and data quality for AI features.
  • Own data governance: access controls, retention, PII handling, encryption, auditability, and lawful basis for processing.
  • Implement Responsible AI guardrails: policy checks, red teaming, bias tests, safety filters, and human in the loop approvals for impactful actions.
  • Define next gen roles: AI Ops Engineer, Agent Supervisor, Prompt/Runbook Engineer, Reliability Engineer.


Salary Range - $100,000-$120,000 a year

TCS Employee Benefits Summary:

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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