Tech Lead

Keylent, Inc.

$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in project management or technical leadership roles
  • Proficient in VMware virtualization basics
  • Strong communication skills for customer interfacing
  • Experience in managing software quality processes
  • Familiarity with SLA/KPI/OLA compliance

Responsibilities

  • Lead and guide team members on technical project aspects
  • Conduct reviews of technical documents and artifacts
  • Manage project development and production support activities
  • Ensure timely completion of timesheets and invoicing
  • Serve as the primary contact for project stakeholders
  • Monitor and allocate tickets, ensuring they are resolved promptly
  • Foster a culture of continuous improvement within the team

Benefits

  • Access to professional development opportunities
  • Flexible work schedule
  • Collaborative work environment
  • Supportive leadership and mentorship programs
  • Opportunity for career advancement
Full Job Description
Job Title: Tech Lead
Location: FORT WORTH, TX
Duration:12 Months

Skills
Virtualization VmWare Basics

Description
To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA's/KPI's/OLA's. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

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