OMERS Administration Corporation

Team Lead, Property Administration (Revenue Control)

Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • College diploma or university degree in Finance, Accounting, Commerce, or related field
  • 5+ years of experience in accounts receivable, lease administration, or accounting
  • Strong knowledge of AR processes including billing and reconciliations
  • Experience reviewing work and coordinating team activities
  • Ability to investigate discrepancies and resolve AR issues
  • Experience coaching and guiding junior team members
  • Strong communication skills across teams and stakeholders

Responsibilities

  • Execute AR activities including billing, collections, and cash application
  • Review work of Property Administrators for accuracy and completeness
  • Support resolution of account discrepancies and tenant inquiries
  • Complete daily cash activities and reconciliations
  • Provide leadership and coaching for Property Administrators
  • Coordinate work assignments to balance team workload
  • Monitor issues and implement process improvements

Benefits

  • Annual Incentive Award eligibility under Short-term Incentive plan
  • Long-Term Incentive plan participation if applicable
  • Access to group benefits
  • Retirement plan eligibility
  • Opportunity for leadership development in revenue control operations
Full Job Description
We are looking for a Team Lead Revenue Control (RC) to join our Finance team. This is an excellent opportunity for an experienced revenue control professional looking to combine people leadership with hands-on billing, collections, cash application, and account review responsibilities within a complex real estate environment. In this role, you will provide day-to-day guidance, coaching, and work review for Property Administrators, while also managing a less complex portfolio and completing revenue control activities directly. You will help ensure consistent execution, service quality, and adherence to established processes, while escalating higher-risk, complex, or non-routine matters to the Manager as appropriate. As a member of this team, you will be responsible for: AR Execution, Review, and Issue Resolution Managing billing, collections, cash application, and account activities for an assigned less complex portfolio. Reviewing work completed by Property Administrators for accuracy, completeness, and adherence to established processes. Supporting issue resolution for account discrepancies, tenant inquiries, and routine escalations within delegated authority. Completing daily cash activities, reconciliations, and other revenue control tasks as needed to support team execution. People Leadership and Team Support Providing day-to-day leadership, coaching, training, and support for Property Administrators within Revenue Control. Assigning and coordinating work across Property Administrators to support service levels and workload balance. Reviewing work, answering routine questions, and supporting skill development for junior team members. Partnering with the Manager on onboarding, performance support, and team coordination as needed. Reporting and Process Improvement Monitoring recurring issues, reporting trends, and workflow challenges within the assigned portfolio or team. Supporting implementation of process improvements that enhance quality, efficiency, and consistency. Stakeholder Coordination Coordinating with Finance, Operations, and LSA on routine issues affecting billing, collections, or account accuracy. Escalating items requiring managerial review, lease interpretation, or approval beyond delegated authority. Supporting consistent application of team standards and processes across the assigned less complex portfolio. To succeed in this role, you: Have a college diploma or university degree in Finance, Accounting, Commerce, or a related field. Bring 5+ years of experience in accounts receivable, lease administration, accounting, or a related field. Have strong knowledge of AR processes, including billing, cash application, adjustments, reconciliations, and period-end close activities. Have experience reviewing work, coordinating day-to-day team activities, and supporting less experienced team members within a standardized operating model. Can investigate discrepancies, resolve complex AR issues, and identify when matters require escalation. Have experience providing day-to-day coaching, work review, and guidance to junior team members. Communicate clearly and work effectively across teams and stakeholders. Thrive in a fast-paced, high-volume environment with evolving priorities. This role offers the opportunity to build leadership experience while remaining hands-on in revenue control operations. You will play an important role in reviewing work, supporting Property Administrators, and managing a less complex portfolio directly, while helping drive consistency, service quality, and strong financial controls across the business. This role requires 4 days per week at our head office located at 100 Adelaide Street West. This posting is for an existing vacancy. The expected salary range for this position is $85,000 to $95,000. You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans - details on these elements of compensation are included within OMERS & Oxford offer letters.

About OMERS Administration Corporation

OMERS Administration Corporation is a Canadian pension fund that manages investments for the Ontario Municipal Employees Retirement System (OMERS). OMERS is one of Canada's largest pension funds, with over 500,000 members and over CAD 100 billion in net assets. OMERS Administration Corporation manages a diversified portfolio of investments across various asset classes, including public equity, private equity, infrastructure, real estate, and fixed income. The company's mission is to provide secure and sustainable pensions to its members while generating returns that help fund their pensions. OMERS Administration Corporation is headquartered in Toronto, Canada.
Learn more about OMERS Administration Corporation
Size
2,700 employees
Industry

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