Island Health

Team Lead, Porter Services

Island Health$81K — $116K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • College diploma in logistics/materiel management or equivalent education and training.
  • 5 years of recent experience in a healthcare environment, including 2 years in a supervisory role.
  • Demonstrated leadership skills to develop and mentor teams.
  • Proven ability to build and maintain effective working relationships.
  • Strong analytical and problem-solving skills with sound judgement.
  • Effective communication skills, both verbal and written, including presentation abilities.
  • High proficiency in MS Office applications including Word, Excel, and Outlook.

Responsibilities

  • Supervise and coordinate Clinical Logistics staff across multiple sites.
  • Ensure successful operation of Materiel Porter, Patient Porter, and Mail Services functions.
  • Liaise with Site Director and clinical leads on materiel transport operations.
  • Coordinate with Infection Control on clean equipment audits and site management.
  • Manage interactions with stakeholders and contracted vendors regarding Mail Services.
  • Support daily workflow and operational needs of the porter team.
  • Promote a positive team environment and assist in staff training.

Benefits

  • Work in a dynamic healthcare environment with a focus on patient safety.
  • Opportunity to develop leadership skills and mentor team members.
  • Engage closely with management and frontline staff in daily operations.
  • Gain experience in coordinating efficient healthcare logistics.
  • Participate in ongoing training and professional development opportunities.
Full Job Description
Close Date

Aug. 27 2026

Location

Royal Jubilee Hospital (RJH) - Victoria, BC V8R 1J8 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time



Days Off

Weekend/Stats

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$39.03 - $56.11

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Aug. 31 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, the Team Lead, Porter Services supervises Clinical Logistics staff and functions at multiple sites, and provides liaison, work direction, and coordination, in accordance with Island Health and departmental policy and procedure. The Team Lead is responsible for the successful operation of Materiel Porter, Patient Porter, and Mail Services functions at their designated sites. The Team Lead will liaise and coordinate with the Site Director and clinical leads on materiel transport and Equipment Depot operations, and with Infection Control regarding clean equipment audits and site clutter. The Team Lead will liaise and coordinate with the Site Director, clinical leads and Admitting & Patient Flow on matters related to the movement of patients throughout the site. The Team Lead will liaise and coordinate with Island Health stakeholders, services and contracted vendors on matters related to Island Health Mail Services.

Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and may require the use of a personal vehicle.

QUALIFICATIONS:
Education, Training And Experience

A level of education, training and experience equivalent to a college diploma relating to logistics/materiel management such as Business Administration and five (5) years' recent, related experience in a healthcare environment, including at least two (2) years' supervisory experience.

Skills And Abilities
  • Demonstrated leadership skills, including the ability to develop and mentor individuals/ teams and organize team workload priorities
  • Proven ability to build and maintain effective working relationships.
  • Demonstrated sound judgement, analytical and problem solving skills.
  • Proven knowledge of project management principles and methodologies.
  • Effective interpersonal, verbal and written communication skills, including presentation skills.
  • Ability to work independently and as part of a team.
  • Self-directed with effective organizational, time management and prioritization skills.
  • Proven ability to work effectively under time pressure to meet deadlines, balance work priorities and resolve issues appropriately.
  • High degree of proficiency with standard MS Office suite, including Microsoft Word, Excel, and Outlook.
  • Valid BC driver's license and use of a personal vehicle.
  • Physical ability to perform the duties of the job.


Link to Full Job Description

https://jd.viha.ca/JD5062.pdf

Additional information for applicants

This position will provide leadership support to the RJH Porter team, focusing on staff support, daily operations, and the ongoing delivery of safe, efficient, and responsive portering services. The successful candidate will work closely with the leadership team and frontline staff to help coordinate daily workflow, respond to operational needs, support problem-solving, and promote a positive and collaborative team environment. Previous leadership experience is considered an asset, particularly experience supporting frontline teams, managing competing priorities, and providing guidance and support in a fast-paced operational setting.

Additional Clauses

Requisition CA

Non Contract

Affiliation/Union

Non-Contract Management

About Island Health

Island Health Careers

There has never been a better time to explore the job opportunities at Island Health, a leader in health care innovation and community wellness. Island Health stands out as a beacon of growth and professional development in the healthcare sector.

Work You’ll Do

Join Island Health’s dedicated team to assist in transforming healthcare delivery through cutting-edge innovation and exceptional leadership. Island Health offers a variety of positions that cater to the mastery of clinical practices and improvement of patient outcomes. Engage in a workplace where diversity training and leadership are at the core of daily operations, ensuring a culture that promotes inclusivity and respect across all levels of employment.

Island Health Job Opportunities

Island Health is building a robust employment system that supports both seasoned professionals and those at the beginning of their careers. Internship programs and entry-level positions provide a stepping stone for individuals aiming to excel in the healthcare industry.

Innovate and Lead

Island Health encourages its team to lead projects that harness innovative solutions to enhance patient care. This approach not only furthers personal career growth but also solidifies Island Health’s position at the forefront of healthcare innovation.

Be Part of a Great Team

Working at Island Health means being part of a team that values skills development and collaborative success. The company’s commitment to professional growth is evident through comprehensive benefits, continuous professional development, and opportunities for networking within the healthcare community.

Future-Proof Your Career

Island Health offers a pathway to a future-proof career through extensive training programs, certifications, and leadership development opportunities. The potential for advancement is vast, with support at each step to ensure every team member can achieve their career aspirations.

Explore Island Health’s Employment Culture

Island Health is recognized for its dynamic team environment and commitment to employee welfare. Prospective employees can look forward to joining a company that champions innovation and operational excellence.

The Island Health Hiring Process

Island Health’s hiring process is designed to be transparent and engaging, ensuring that all candidates are able to showcase their skills effectively. From the initial resume submission to the final interview, each step is an opportunity to demonstrate potential and fit within the Island Health culture.

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