What You'll DoAs the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance!
Some of your responsibilities include:- Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel.
- Works directly with the ownership group to strategize and implement projects that will assist with the business growth.
- Coordinate and assist with guest satisfaction and guest resolutions.
- Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property.
- Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process.
- Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts.
- Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs.
- Review and approve all operating expenses.
- Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations
- Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems.
What You Bring- 2 to 4 years of upper-level management experience in hospitality.
- Bachelor's degree preferred.
- Ability to encourage, lead and manage a team by example.
- High level of creativity, enthusiasm and flexibility!
- Strong computer skills including Word and Excel.
- Must possess excellent interpersonal skills both internally and externally.
- Ability to convert vision into specific and tangible actions to benefit the property.
The salary range for this role is $150,000 to $180,000.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Be Yourself. Lead Yourself. Make it Count.