Type of Requisition:Regular
Clearance Level Must Currently Possess:None
Clearance Level Must Be Able to Obtain:Secret
Public Trust/Other Required:None
Job Family:Program Delivery and Execution
Job Qualifications:Skills:Financial Management, Information Technology Infrastructure Library (ITIL), People Management
Certifications:None
Experience:8 + years of related experience
US Citizenship Required:Yes
Job Description:Task Area Program ManagerAs a Task Area Program Manager the work you'll provide the full range of Customer Support and Engineering Services to meet the mission needs of the Department. This includes enhanced service delivery and response times to support all DT customers across all devices and services, utilizing a comprehensive and efficient approach to enable the Department's global footprint, which encompasses approximately 175,000 desktops and laptops, and over 65,000 mobile phones and tablets.
The Contractor shall provide Endpoint Engineering Services, enabling the Department's global workforce to operate security and efficiently, without interruption. Utilizing commercial off the shelf (COTS), Software as a Service (SaaS), and other endpoint technologies to design, maintain, and support a comprehensive secure, efficient, high performing endpoint technology stack/ecosystem. Leads and manages a specific task area (e.g., Endpoint Management, IT Operations, Engineering Services). Responsible for delivery of all requirements within the assigned area, alignment with Department business lines, and supervision of project managers and technical staff.
WHAT YOU'LL NEED TO SUCCEED:Bring your technology expertise and drive for innovation to GDIT. The Task Area Program Manager must have:
- Bachelor's degree in a relevant field
- 8+ years of experience managing IT projects or programs, with at least 3 years in a federal environment
- PMP or equivalent certification preferred
- Experience supervising technical teams and managing budgets
- Active Secret security clearance. The ability to obtain a Top Secret security clearance by the time of award as required by the contract
- Work Experience: Manage and maintain enterprise endpoint protection tools (e.g., CrowdStrike, Microsoft Defender, Trellix, SentinelOne, etc.), ensuring all endpoints have active, properly configured, and updated security agents that provide continuous protection.
- Work Experience: Design, build, and maintain the provisioning platforms (e.g., Microsoft Configuration Manager, Intune, and MDM tools)
- Work Experience: Provide enterprise-wide endpoint patch management solution engineering, maintenance, and support
- Work Experience: Design, engineering, configuration, sustainment, and technical support for secure voice and video communications systems'
- Work Experience: Design, implement, and maintain the enterprise Virtual Desktop Infrastructure (VDI) environment, enabling secure, scalable, and high-performance virtual workspaces for employees, contractors, and partners
The likely salary range for this position is $142,792 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:40
Travel Required:Less than 10%
Telecommuting Options:Hybrid
Work Location:USA DC Washington
Additional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.