Talent Operations ManagerPubliée le 03.08.2026
Sephora
Human Resources
Référence : 292331
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- Localisation :
San Francisco, United States - Type de contrat :
Permanent Job - Mode de travail :
Full Time
Postuler
Le posteTalent Operations Manager
Votre profilJob ID: 292331
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Work Location: Hybrid Schedule
Your Role at Sephora: Ready for a career glow up? As
Talent Operations Manager, you'll be the operational engine behind Sephora's Learning & Talent Development function, building scalable processes, systems, and insights that enable a more connected, efficient, and future-ready talent ecosystem. The work you do will impact beauty, as you strengthen the infrastructure that supports learning, leadership development, succession readiness, and enterprise growth. You'll
be part of a team that's united in beauty, supported by those who are equally passionate about operational excellence, data-driven decision-making, and creating seamless talent experiences.
What You'll Do: - Lead the operational backbone of Learning & Talent Development, owning systems, data, reporting, documentation, and compliance processes that keep the function running effectively and reliably.
- Own reporting strategy, dashboard development, metric governance, and insights infrastructure to support leadership decision-making.
- Serve as a cross-trained LMS administrator for My Sephora Learning, responsible for stakeholder-facing reporting, workflow optimization, completion tracking, and building shared team expertise.
- Manage end-to-end operations for program survey evaluations, including launch planning, population management, reporting, and continuous improvement across program cycles
- Establish and maintain process documentation and SOP governance, ensuring critical workflows are current, scalable, and ready for handoff.
- Lead operational planning and execution for LVMH / Sephora global program cascades, translating requirements into timelines, tracking mechanisms, reporting, and local implementation plans.
- Drive LVMH Annual Learning Audit readiness, including evidence collection, submission coordination, issue tracking, and post-audit process improvements.
- Maintain and update operational resources, ensuring shared tools and materials remain accurate, current, and user-friendly.
- Translate complex data into clear reporting narratives, dashboards, and actionable stakeholder recommendations.
- Identify and implement process improvements that increase efficiency, consistency, governance, and user experience across learning and talent operations.
- Partner cross-functionally with stakeholders to manage dependencies, communicate program updates, and support successful execution of recurring and global initiatives.
- Use sound judgment while leveraging AI-enabled tools to improve efficiency, consistency, and insight generation within the appropriate scope and governance of the role.
What You'll Bring: - 5+ years of progressive experience in HR operations, talent operations, learning operations, HRIS/LMS administration, people analytics, or a related operations- and systems-focused environment.
- Strong operational mindset with the ability to create structure, manage recurring processes, and continuously improve complex workflows.
- Advanced knowledge of talent development and evaluation methodologies.
- Experience building dashboards, governing metrics, and translating data into insights, reporting narratives, and recommendations for stakeholders.
- Strong expertise in Learning Management Systems, including administration, governance, deployment, and optimization.
- Excellent project management, prioritization, and organizational skills, with the ability to manage multiple programs simultaneously in a fast-paced environment.
- Strong cross-functional communication and stakeholder management skills, with the ability to coordinate across teams and present status updates clearly.
- High attention to detail, strong problem-solving ability, and a results-driven approach.
- Proficiency in Microsoft Office applications.
- Experience with learning creation tools such as Articulate 360 (Rise, Storyline) is a plus.
- Bachelor's degree or equivalent experience.
- Gallup CliftonStrengths Certification is a plus.
What You'll Get: The annual base salary range for this position is $123,000.00 - $143,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.
- Caring Community. You'll collaborate with teammates who are equally passionate about innovating and driving the industry forward - together, united in beauty.
- Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.
- Meaningful Work. As you make an impact on beauty, you'll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.
Rewards as Unique as You: Some benefits have eligibility requirements and may depend on job classification and length of employment.
- Health. Choose a healthcare plan to fit you and your family's needs with medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance.
- Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
- Balance. You'll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
- Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement.
- Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or "gratis," and flash sale discounts on LVMH brand products.
- Support. Join a team that truly cares - with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.
