CNA Financial Corporation

Talent Development Director

CNA Financial Corporation • $97K — $189K *
Chicago, IL 60629In-Person
Business Services
8 - 10 years of experience
4 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree; Master's preferred in relevant fields
  • Minimum ten years of related work experience
  • Expertise in talent and leadership development
  • Strong business acumen with ability to identify talent needs
  • Advanced project management skills
  • Excellent interpersonal and communication skills
  • Proficient in modern learning technologies and Microsoft Office Suite

Responsibilities

  • Build understanding of business needs to shape talent management and leadership programs
  • Translate organizational goals into effective talent development strategies
  • Manage complex corporate-wide talent development initiatives
  • Create resource plans and budgets for talent strategies
  • Analyze and apply learning theories and external trends to enhance processes
  • Collaborate with key stakeholders and promote Talent Development initiatives
  • Measure ROI of talent development investments and update stakeholders

Benefits

  • Opportunity to work closely with senior leaders and shape learning culture
  • Engagement in strategic initiatives focused on diversity, equity, and inclusion
  • Access to a variety of resources for developing innovative learning solutions
  • Mentorship opportunities to guide and influence talent development professionals
  • Dynamic work environment with the ability to manage multiple initiatives
Full Job Description
The Talent Development Director works closely with CNA's Lead HR Business Partners and business leaders to develop high impact talent development solutions to drive improved business performance and results. The Director will diagnose performance gaps and recommend, develop and direct the implementation of strategic talent, leadership development and learning solutions to address both enterprise and business unit objectives. Successful candidates will be passionate about creating a learning culture, fostering inclusion and equity, and strategically growing the capacity and capability of talent.

JOB DESCRIPTION:

Essential Duties and Responsibilities

  • Builds deep understanding of the internal and external business landscape to inform and shape talent management, leadership development and learning experiences and programs that support and drive strategic business outcomes.
  • Partners with Lead HRBPs and business leaders to translate organizational needs into talent development strategies for enterprise wide and business unit programs and interventions. Sets the learning strategy by identifying performance gaps and their root causes through analysis of the entire system.
  • Directs and manages highly complex and large corporate-wide and business unit specific talent, leadership development and learning programs and initiatives with multiple sub-projects and sub teams to address business needs and to maximize the learner experience. May partner with the DEI Office to deliver strategic learning initiatives designed to strengthen diversity, equity, and inclusion at CNA.
  • Creates the resource plan and budget to deliver defined talent development strategies. Draws from a pool of design and delivery resources, including instructional designers and eLearning specialists to develop and curate content and learning pathways. Mentors and guides assigned resources on how to design effective learning solutions that maximize leadership and employee development, drive retention, and achieve business outcomes.
  • Analyzes and applies external trends, best practices, and learning theory to improve processes, increase effectiveness and ensure a modern learning experience. Designs and implements change and communication plans to build employee awareness of learning assets.
  • Acts as a key member of the Talent Development Leadership Team, developing relationships with senior stakeholders and championing the overall Talent Development service proposition. Works closely with business unit learning teams to ensure the overall learning experience is an enabler to CNA's employment value proposition.
  • Works with HR Shared Services on reporting and analytics to measure the ROI of investments and to ensure impact on business outcomes. Regularly updates key stakeholders on the progress and impact of talent development interventions.
  • Defines and communicates organization talent management, leadership development and learning standards. Designs and implements change and communication plans (including both push and pull communication channels) with HRBPs and business unit learning teams to build awareness of learning assets.
  • Manages the lifecycle of talent development assets, collaborating with HR Shared Services to determine the need for maintenance and/or retirement. Develops and maintains strong vendor and client relationships and manages key third party contracts, establishing the standards and metrics to track delivery.


Skills, Knowledge and Abilities
  • Advanced level expertise in talent management, leadership development and employee development, including modern theories, practices of knowledge management strategies, learner experience design, instructional design methods, learning and skilling practices, adult learning theory, curriculum management and blended learning strategies for all levels of employees and leaders.
  • Strong business acumen, in-depth knowledge of business strategies across all client groups, and the ability to effectively apply skills need identification techniques to diagnose and direct talent development strategies to support enterprise goals.
  • Advanced program and project management, organizing and planning skills and ability to drive results and manage multiple and shifting priorities in a fast-paced and challenging environment.
  • Ability to mentor others on how to design effective talent, leadership development and learning solutions that maximize employee and leader development and achieve business outcomes.
  • Excellent interpersonal, communication, and presentation skills. Ability to facilitate large and senior groups through the use of group dynamics while encouraging creativity and innovation.
  • Highly skilled in influencing and negotiating and comfortable navigating organizational dynamics. Strong ability to foster and maintain collaborative relationships with key stakeholders, peers, team members and external contacts.
  • Strong knowledge of modern L&D technologies and Microsoft Office Suite/other business related software.


Reporting Relationship

AVP or above

Education and Experience
  • Bachelor's Degree with Masters preferred in Organizational Development, Organization Behavior, Instructional/Learning Design or equivalent.
  • Typically a minimum of ten years related work experience


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About CNA Financial Corporation

CNA Financial Corporation provides commercial property and casualty insurance products primarily in the United States. It offers professional liability coverages and risk management services to various professional firms, including architects, real estate agents, and accounting and law firms; directors and officers, employment practices, fiduciary, and fidelity coverages to small and mid-size firms, public and privately held firms, and not-for-profit organizations; and commercial property, general liability, cyber liability, umbrella, and excess liability, as well as various other property and casualty coverages for healthcare institutions, professional services firms, and other specialized industries. The company also provides warranty and service contracts for consumer goods, and extended service contracts for consumer automobiles and recreational vehicles; and accident and health, and group life insurance products. In addition, it offers management and professional liability insurance and risk management services, as well as other specialized property and casualty coverages to various healthcare organizations, including hospitals, physician groups, and nursing homes. The company markets its products through independent agents, brokers, and general underwriters to various customers, including small, medium, and large businesses; insurance companies; associations; and other industry groups. CNA Financial Corporation was founded in 1853 and is headquartered in Chicago, Illinois.
Learn more about CNA Financial Corporation
Size
5,600 employees
Market Cap
$11.2 billion
Industry
Finance & Insurance
Net Income
$690 million
Founded
1973
5 Year Trend
+4.7%
Revenue
$10.8 billion
NASDAQ
CNA
* Ladders Estimates

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