Systems Engineer III

Remote-Centric Hybrid

POSITION SUMMARY:

Systems Engineer III is a senior engineer with high levels of technical knowledge. They are responsible for designing, engineering and architecting complex IT systems. As a senior member of the IT Infrastructure team, they will assist with complex technical escalations, and provide training and mentoring to team members.

Work Schedule: Remote-Centric Hybrid

ESSENTIAL RESPONSIBILITIES:

• Critical Problem Resolution - Lead IT infrastructure support to drive fast mitigation of issues impacting critical workloads and provide timely communication in an enterprise support environment.
• Strategic Project Execution - Own complex migration and integration projects, actively driving them towards resolution whilst ensuring support and engineering readiness for key milestones.
• Cross Team Engagement - Advocate for technical change by leveraging employee feedback & feature requests to address user pain points and improve IT platform functionality and resiliency.
• Systems Architecture - Utilize broad technical knowledge to architect and design, multi-faceted solutions to complex IT and business problems.
• Technical Advisor and Liaison - Attend meetings with business leaders inside and outside of IT to "translate' complex technical recommendations into understandable business concepts.
• Align IT security tools, policies and procedures in conjunction with the company's security team
• Performance and capacity planning: audit, monitor, analyze and reconfigure IT infrastructure for performance improvements and future
• As a multifaceted engineer, will work alongside and provide technical assistance with network engineering, cloud engineering, datacenter management, and other technical areas.
• Communicate effectively to business and technical groups within the company and at surgery centers.
• Create and maintain comprehensive documentation for IT infrastructure, including guiding other team members on documentation processes and standards.
• Participate in scheduled maintenance during non-peak (or non-business) hours when necessary
• Participate in IT support escalations from other members of the IT operations team including on-call rotations
• Participate in IT meetings and planning sessions and provide input and feedback around IT strategy.
• Regular and reliable attendance
• Other assigned duties

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• 10+ years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving highly complex issues/situations and driving technical resolution across cross-functional organizations.
• Prior experience working in and supporting an on-premises Microsoft environment, and experiencing transitioning systems, applications and workloads to cloud platforms.
• Expert level knowledge of Microsoft products and services: Windows Server, SQL, Active Directory, SCCM, Office 365, Azure AD, Sharepoint, & Intune.
• Expert level knowledge of datacenter infrastructure, including server hardware, virtualization (VMWare/HyperV), SAN's, network architecture, backup administration, DR planning, and
• Identity and Authentication: SSO/Federation, AD/Azure AD, ADFS, Okta, etc.
• Experience with a broad range of security solutions including AV, MDR, SOC, Web Filtering, etc.
• Healthcare IT experience preferred.
• Amazon Web Services experience preferred but not required
• Technical Certification(s) in Microsoft, VMWare, or other relevant areas preferred.
• Strong desire for personal development and learning

Education/Experience:

• Bachelor's Degree from an accredited four-year college with an emphasis on a technical discipline or equivalent experience with a minimum often (8) years' experience in IT systems administration function is required.

Benefits:

To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

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