Systems Engineer II (Remote) - WashU IT, Shared Infrastructure Data Center

Washington University

$65K — $112K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree or relevant work experience may substitute for minimum education.
  • 4 years of experience in Information Technology is required.
  • No specific certifications or professional licenses are required.
  • Preferred: Bachelor's degree in a related field or equivalent experience.
  • Strong skills in DNS management, DHCP, and Enterprise Technologies.

Responsibilities

  • Perform operational duties and plan for enterprise system capacity.
  • Create and maintain service-related documentation.
  • Test and implement changes while minimizing risks.
  • Conduct technology research and design solutions based on user specifications.
  • Validate, test, and implement new products and services.
  • Resolve incidents escalated from operational teams using critical thinking.
  • Provide technical leadership and mentor other personnel.

Benefits

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance with priority appointments and lower copays.
  • Free Metro transit U-Pass for eligible employees.
  • Defined contribution (403(b)) Retirement Savings Plan with starting contributions at 7%.
  • Wellness challenges and mental health resources available.
  • 4 weeks of caregiver leave and family care resources offered.
  • Tuition coverage for you and family members after seven years of service.
Full Job Description
Location
SAINT LOUIS, MO 63110Scheduled Hours
40

Position Summary
Under general supervision and technical guidance, the person in this position is responsible for design, implementation, engineering support, and daily operation of technology solutions such as Enterprise IPv4 and IPv6 Address Management (IPAM), Dynamic Host Configuration Protocol (DHCP), and Domain Name System (DNS) services.

Job Description

Primary Duties & Responsibilities:

  • Perform operational duties and capacity planning efforts for enterprise systems.
  • Create and maintain documentation related to services, solutions and interfaces.
  • Perform testing and changes while minimizing risk through disciplined change management practices.
  • Perform research, analyze technology, consult vendors and apply best practices to design technical solutions by utilizing systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications. Typically related to existing system enhancements or new implementations of lesser scale.
  • Validate, test and implement new products and services.
  • Respond to and resolve incidents escalated from operational teams and performance tuning requests utilizing critical thinking skills.
  • Provide technical and advisory leadership as required to complete objectives. Train and mentor for other personnel.
  • Perform other duties as assigned.


Working Conditions:
Job Location/Working Conditions
  • Normal Office Environment


Physical Effort
  • Typically Sitting at a desk or table


Equipment
  • Office Equipment


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:
Associate degree or combination of education and experience may substitute for minimum education.

Certifications/Professional Licenses:
No specific certification/professional license is required for this position.

Work Experience:
Information Technology (4 Years)

Skills:
Not Applicable

Driver's License:
A driver's license is not required for this position.

More About This Job

Preferred Qualifications

Education:
Bachelor's degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:
No additional work experience unless stated elsewhere in the job posting.

Skills:
Adaptability, Communication, DNS Management, Dynamic Host Configuration Protocol (DHCP), Enterprise Technologies, Exercises Judgment, High Accuracy, Infoblox DNS, IP Address Management (IPAM), IP Networks, IPv4-IPv6, Learning Quickly, Methodical Problem Solving, Organizing, Proactive Behavior, Professional Education, Self-Starter, Systems Analysis Design, University Education

Grade
G13

Salary Range
$65,900.00 - $112,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [redacted] or call the dedicated accommodation inquiry number at [redacted] and leave a voicemail with the nature of your request.

Benefits Statement

Personal
  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Take advantage of our free Metro transit U-Pass for eligible employees.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.


Wellness
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!


Family
  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.


For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

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