Systems Engineer
McLean, VA
CB-SE-MCL-001
We are looking for experienced System Engineers to join our technology-based program supporting a key government customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, multi-Cloud services, virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflow that function both on customer premise and via remote Cloud services. Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery.
We are seeking a talented and detail-oriented Data Center Engineer to join our Data Center Management Team, primarily based at the McLean location.
Key Responsibilities:
IT Systems Hosting and M&E Management:
- Optimize IT system hosting while effectively monitoring M&E systems, such as power distribution units (PDUs), uninterruptible power supplies (UPS), and cooling systems (CRAC/CRAH) to ensure operational integrity and performance.
- Develop and implement performance metrics and monitoring tools to assess the efficiency of both IT systems and M&E infrastructure, focusing on key indicators like Power Utilization Effectiveness (PUE) and system uptime. Analyze data to identify trends and recommend operational improvements.
Data Center Assessments:
- Conduct regular evaluations across all data center sites to identify deficiencies in power, space and cooling. Provide actionable recommendations and strategies to address these deficiencies and enhance overall resiliency.
- Collaborate with the Facility Manager and Data Center Manager to implement identified improvements, ensuring they align with industry best practices and operational standards.
Consultation and Compliance:
- Serve as a Technical Advisor to the Facility Manager and Data Center Manager, sharing insights on M&E and hosting-related matters, including maintenance strategies, system upgrades and enhancements.
- Provide expert consultation to special project teams, assisting in the evaluation of innovative colocation solutions or services.
- Ensure alignment with industry standards (e.g., TIA-942, Uptime Institute) and internal policies by maintaining comprehensive documentation, including standard operating procedures (SOPs) and compliance checklists.
- Apply knowledge of ICD-705 Security Protocols to enforce compliance and security measures across all Data Centers, including conducting audits to identify vulnerabilities.
- Engage with industry vendors to gain insights on Data Center technologies and procurement opportunities.
Incident Response and Project Engagement:
- Provide expert troubleshooting support during operational incidents, leading the diagnosis and resolution of complex issues in collaboration with IT Operations teams.
- Participate in cross-functional project teams for management updates, technology implementation and process improvements impacting IT systems and M&E infrastructure.
Required Education, Experience, & Skills:
- Bachelor's degree and 11+ years of relevant experience
- Experience monitoring M&E systems across Data Centers
- Experience performing Enterprise Data Center assessments to identify opportunities for improving power, space and cooling efficiencies
- Experience identifying and addressing IT system hosting issues
- Knowledge of ICD-705 Security Protocols
- Advanced knowledge of data center infrastructure, including servers, storage, network devices, power and cooling systems
- Advanced understanding of capacity planning and forecasting data center resource utilization
- Knowledgeable in designing and developing data center infrastructure layout enhancements
- Ability to communicate and collaborate closely with cross-functional teams, including facilities management, IT departments and service providers
- Ability to conduct risk assessments and implement mitigation strategies
- Advanced knowledge of industry data center standards
- Ability to ensure data center operations are compliant with relevant security and compliance standards
- Ability to work independently
Preferred Education, Experience, & Skills:
- Data Center Engineering Specialist (DCES)
- Data Center Infrastructure Expert (DCIE)
- Ability to provide data center consultation services to Data Center Management and Site teams
- Ability to implement strategies, solutions and enhancements related to Data Center capacity, environmental monitoring, power capacity and cooling